I had an outstanding experience with Kim Kim ...
Italy | May 31 - Jun 11, 2026

Patricia
Patricia D.
Miami, FL | Reviewed on Jun 17, 2026

I had an outstanding experience with Kim Kim Travel consultant Melanie. From the very beginning she was professional knowledgeable and attentive to every detail of our trip she took the time to understand my preferences and created a travel plan that exceeded my expectations.

Her recommendations for accommodations transportation and activities were excellent and she was always available to answer questions provided assistance. Example we were 10 minutes late to our boat in Capri I called her she said wait a minute then she called the captain and they came back and got us. Second example we were at the Vatican we had a private tour with a gentleman named Rich and he asked how good we were with stairs, my husband said fine I said I don’t know. Without saying a word he tested us out and knew I wasn’t good at stairs without saying a word he took the no. stairs route Rich called Melanie and told her that I was not good at stairs. Melanie immediately canceled the group tour in Pompeii and treated us to a private tour so that I would be safe then we had lunch at a local winery which was wonderful thank you Melanie and thank you Rich and Kim Kim group our honeymoon was stress-free and enjoyable Pat and Jack Drewiega from Clearwater Florida

Hotel Reviews
Hotel Barberini Roma
Rome

The bathroom was strange the location was great,

Authenticity & Character
Location
Close to the fountain
Staff
Cleanliness & Comfort
No
Aquae Romanae Bed and Breakfast Sorrento
Sorrento

It was absolutely spotless they were helpful the room was really nice and it was centrally located which was wonderful the coffee was wonderful the little store downstairs was great it was great great great

Authenticity & Character
Everything
Location
I already told you.
Staff
Everything
Cleanliness & Comfort
Everything
Activity Reviews
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Rich made it special he was going to be a priest but then met somebody and has three children he was very good and knowledgeable took pictures to show us certain things to look for superb and understanding that I needed to not walk upstairs

Quality of Experience
Rich
Guides, Drivers and Staff
All were helpful and knowledgeable
Transport
Small group boat excursion to Capri from Sorrento
Small group boat excursion to Capri from Sorrento
Italy

The girl was great at explaining things the captain was good because he came back and got us when we were late.

Quality of Experience
Guides, Drivers and Staff
Transport
They were all great.
The Ruins of Pompeii & Winery on the Vesuvius
The Ruins of Pompeii & Winery on the Vesuvius
Italy

Very knowledgeable. Very careful because of my walking. I have her any day of the week

Quality of Experience
Food
I am
Guides, Drivers and Staff
Transport
Ravello, Amalfi & Positano
Ravello, Amalfi & Positano
Sorrento

Beautiful experience gorgeous the driver was perfect stopped at a beautiful restaurant loved all of it

Quality of Experience
Melanie, and the driver was excellent
Guides, Drivers and Staff
Transport
Lemon tour and lunch (or dinner) in Sorrento
Lemon tour and lunch (or dinner) in Sorrento
Sorrento

We could walk to it from our hotel or B&B and it was very interesting and learning how to make lemon cello will be lots of fun at home.

Quality of Experience
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 17, 2026
Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments...
Read more

Hi Patricia,
what can I say. Thank you, from the bottom of my heart. Your trip wasn't just a trip, from our first call I knew this trip was special and my mission became to make it the best holiday ever for you both and I'm so pleased that's exactly how it was.
Trips like this reminds me why I do my job, it's not all about the holidays and the work, it's about the memories myself and the team can help make, memories that you take home and smile back at when you think of those special moments during every day life.

Thank you so much for trusting me with your trip, maybe one day I'll take you up on visiting you in the US.

Grazie from us all at ItalyCharme and kimkim! Take care and stay in touch!