Amazing trip, Original Travels were fantastic!
Morocco | Apr 12 - Apr 22, 2025

Graham
Graham S.
Newark, NJ | Reviewed on Apr 28, 2025

We had an amazing trip to Morocco, in no small part due to the service and dedication of the Original Travels team.

We had a thoroughly positive experience with original travels throughout. Our initial trip planning was through Abdel, who was highly responsive, very pleasant to deal with, and rapidly adapted the trip to align best with our preferences, including taking account of our young children (for instance by managing the driving distances for each leg). The same can be said of the point of contact for the trip, Said. Said was also very responsive, provided helpful answers to various ad hoc questions, and also facilitated a pottery workshop midway through the trip, which turned out to be a highlight. Said also ensured two hotel upgrades throughout the trip, which was appreciated.

Turning to our driver/guide, Samir was wonderful throughout the trip. Not only was Samir a fun companion on the long drives, he ensured our every need was met at every stage of the vacation. Of particular note were the small acts of kindness throughout the trip, such as providing snacks and water for our children, securing cough meds, and even helping resolve our kids arguments! We cannot speak highly enough of his services, and would hope to meet again in the future.

In terms of specific points on accommodations and activities, overall Original Travels arranged for very comfortable accommodations and a range of fascinating activities. The accommodations we enjoyed the most was Kasbah Azul in Agdz (fantastic staff, food and ambience), as well as Riad Pachavana in Marrakech (lovely peaceful Riad, with delicious breakfast). We would also highlight Dar Rihana in Boulmane Dades as being lovely and glad we stayed there.

For improvement in the future, we felt that the desert camp (Orient Desert Camp) had a ‘transactional’ feel as compared with other hotels we stayed at. Whilst a lovely location and comfortable camp, it had a less personable atmosphere from the staff. We also much
preferred the atmosphere of the Riad in Marrakech rather than the hotel we stayed in Marrakech’s New Town (which did not give any particular flavor of Morocco and could have been anywhere), so would recommend use of the Riads where possible.

Of the activities we participated in, particular highlights were the pottery workshop mentioned above - the owner was so welcoming and hospitable and we had a fantastic time. Also the desert camel ride was amazing, though it would have been better had we arrived slightly earlier so as not to be rushed onto the camels to make the sunset. We also thoroughly enjoyed our Marrakech food tour, and would recommend that to fellow travellers.

Generally the guides used by Original Travels were very good, though we would note the following slight caveats:
- Our guide in Ait Benhaddou put the least effort in, and generally just took us to a range of stores to buy things from his friends. Was more preoccupied with catching up with his friends rather than actually guiding the tour.
- The tour of marrakech guide did not adapt his general spiel to better fit our young kids
- The guide in Merzouga didn’t speak much English, which made communication difficult.
- We would’ve appreciated if guides took more initiative with taking photos in the moment instead of us finding a spot and doing a posed photo.

That said, all of our guides (indeed all of the people we met in Morocco!) were welcoming and friendly, and did provide special experiences.

Overall, we are extremely glad we chose Original Travels and Morocco for our vacation, and would strongly recommend for other travellers!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 29, 2025
Hi Graham, Thank you so much for your lovely review! We’re happy to hear that you and your family had such a memorable time in Morocco, and we truly appreciate your kind words. We’re glad that the planning process went smoothly and that Said was able to assist you throughout the journey. It’s great to know that the pottery workshop was one of the highlights of your trip. We’re also grateful for your positive feedback regarding Samir. He takes great pride in ensuring our guests are well... Read more

Hi Graham,

Thank you so much for your lovely review! We’re happy to hear that you and your family had such a memorable time in Morocco, and we truly appreciate your kind words.

We’re glad that the planning process went smoothly and that Said was able to assist you throughout the journey. It’s great to know that the pottery workshop was one of the highlights of your trip.

We’re also grateful for your positive feedback regarding Samir. He takes great pride in ensuring our guests are well taken care of, and we’re glad to hear that he made a difference for your family.

Your feedback on the desert camp, Marrakech hotel, and local guides is invaluable. We’ll certainly consider your comments as we continue to refine and improve our services.

Thank you again for choosing Original Travels. We’re honored to have been a part of your Moroccan adventure and look forward to welcoming you back for more unforgettable experiences in the future.

Warm regards,
Abdel