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  3. Cultural Highlights of Belize & Guatemala - 7 Days

Family trip to Guatemala
Guatemala | Aug 4 - Aug 11, 2025

Cortney
Cortney H.
Santa Rosa, CA | Reviewed on Aug 18, 2025

Amazing trip to Belize and Guatemala. Alex was very communicative and helpful during the entire planning process and while we were on the trip. We have been on many trips through kimkim with local companies in different companies. There seemed to be a disconnect with this trip. Typically we have one guide for each region that spends each day with our family (from airport pickup to the last day). This guide gives us local history and lots of information. They typically provide water for our family, local snacks and keep an eye on the schedule for stopping to eat (which is important for us as we have five children). This wasn’t the case in Belize or Guatemala. The guides we did have were great! The trip was wonderful but not as seamless as we are used to with kimkim trips.
There was more than one instance where we arrived at a location (ferry, airport, etc) and the driver was no where to be found. Alex took care of things very quickly but there seemed to be a lack of communication or understanding of pick up expectations between Alex and the drivers. I would highly recommend visiting Belize and Guatemala, they are both beautiful countries.

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Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Aug 18, 2025
Thank you so much for sharing your detailed feedback and for trusting me with your family trip to Belize and Guatemala. I’m very happy to hear you had a wonderful experience overall and that you found both destinations beautiful. It’s also great to know you enjoyed the guides you met along the way and that I was able to assist whenever needed. That said, I take your comments very seriously. I completely understand how important it is, especially when traveling with children, to have... Read more

Thank you so much for sharing your detailed feedback and for trusting me with your family trip to Belize and Guatemala. I’m very happy to hear you had a wonderful experience overall and that you found both destinations beautiful. It’s also great to know you enjoyed the guides you met along the way and that I was able to assist whenever needed.

That said, I take your comments very seriously. I completely understand how important it is, especially when traveling with children, to have consistency with a dedicated guide in each region. Someone who can provide history and context while also taking care of the small but essential details like water, snacks, and meal breaks makes a big difference. This is something I’ll pay closer attention to when arranging future trips so that expectations are clearer and the experience feels more seamless.

I also acknowledge your concerns about pickups and the occasional disconnect with drivers. While I was glad to step in when needed, my goal is to prevent these situations from happening at all. I am already addressing these points with our trusted partners to strengthen communication and make sure transfers are smooth and stress-free. For logistical and budget reasons, we generally do not assign one guide for an entire trip, but I will be clearer about this distinction going forward so expectations are aligned from the beginning.

Your feedback is invaluable, and I truly appreciate the time you took to share it. It will help me continue to refine and improve the way I coordinate these details for future travelers.

Warm regards,
Alex

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