Trip to France: the good and the not so good.
France
|
Oct 15 - Oct 25, 2026
We would rate the itinerary arranged by KimKim for our trip to France five stars!!! Having everything loaded on their app allowed us to easily and quickly locate times, addresses and vouchers. The three primary hotels selected were all very nice and centrally situated. The staff were accommodating and welcoming, especially in Bayeux and Ambroise. Having breakfast included made keeping our early morning schedules easier. The variety of fresh foods and coffee provided every morning was wonderful and highly enjoyed. Kimkim seamlessly arranged for drivers and tour guides. All of our tours guide were outstanding and contributed positively to the experience- especially Wally, Alex and Helene( ⭐️⭐️⭐️⭐️⭐️). The drivers were always on time and very accommodating.
Could’ve used a bit of help to locate our train car and seat. Maybe a video link or something!
The only negative in our interactions with KimKim would be the lack of timely communication. After Gersende left we felt more like a number and not a person. Slow response even after multiple repeated requests. Our contact with the agency was slow to handle a request for a dinner reservation. Joel said that we wouldn’t have issue without reservations but the restaurant only had 5 tables and were turning lots of dinners away while we were eating. We were not notified of a cancellation in one of our tours due to a protest. Fortunately, our guide was notified of the closure and informed us. She had been informed by the agency she works for. Had we not known we could’ve been sent into a difficult situation. Our contact apologized for not responding to us as he was off that day, but we felt like given the high unrest in the country at that point there should’ve always been someone on call. Also our request to reschedule the Louvre tour was handled lethargically.
With all the unrest in France you all should have been in closer contact with us!!!
Hotel Review
Great location. Caring attentive staff
Activity Reviews
Taps at the US cemetery was chilling. Had a fabulous guide, Wally who really pulled the day together for an experience we won’t forget!
I added this in to trip and we really enjoyed it. Great service, food and views!!
Don’t eat beforehand. Great adventure in chocolate etc
Lots of tourist and stairs but worth it.