Fabulous trip - excellent support from a great team!
Argentina | Sep 22 - Oct 6, 2023

Diane
Diane B.
Meridian, ID | Reviewed on Oct 08, 2023

It was so nice to have the freedom to do the activities we wanted to to but also have the security of knowing you were being looked after and the convenience of all the transfers at airports and hotels. All of our guides were helpful and informative. We did have one issue with a hotel and Julian and Ana did a great job of getting us re-situated in a new hotel within 2 hours! The next night we received a complimentary bottle of wine for our inconvenience.

Hotel Reviews
Hotel Sierra Nevada
El Calafate

Clean and comfortable. Close to town center.

Location
Kkala Boutique Hotel
Salta

Very nice ambiance. Staff very friendly

Villa Vicuña Boutique Hotel
Cafayate

Loved it! Very helpful staff. Best breakfast.

Authenticity & Character
Location
Right next to central plaza
Staff
Cleanliness & Comfort
Hotel Huacalera
Huacalera
Gran Hotel Tourbillon Cataratas
Puerto Iguazú

Dirty and in need of repair. Staff at front desk very aloof. We requested to move and Kim Kim was very accommodating and had a new room for us within 2 hours

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mine Hotel Boutique
Buenos Aires
Staff
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 12, 2023
Dear Diane & JoAnn,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the freedom to tailor your activities while still feeling secure and well taken care of during your journey. It's our top priority to ensure our clients have both the independence to explore and the peace of mind that comes with attentive service.
We sincerely apologize for the inconvenience you faced with the hotel, and we appreciate your understanding. We're...
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Dear Diane & JoAnn,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the freedom to tailor your activities while still feeling secure and well taken care of during your journey. It's our top priority to ensure our clients have both the independence to explore and the peace of mind that comes with attentive service.
We sincerely apologize for the inconvenience you faced with the hotel, and we appreciate your understanding. We're pleased that you enjoyed the complimentary bottle of wine on the following night. It's our way of showing appreciation for your trust in our services.

Your feedback is invaluable to us, and we're thrilled to have had the opportunity to enhance your travel experience. We look forward to serving you again on your future adventures!

Safe travels and warm regards,
Ana ✈️