Well-planned and safe tours
Peru | Jun 8 - Jun 18, 2022

S
Sharmada N.
United Kingdom | Reviewed on Jun 23, 2022

The entire trip was well-organized and the staff, local guides and teams were helpful and kind. Most of the hotels were quite good but its worth mentioning which rooms you would like before booking. Casa Biru in Cusco had really good services and their team was very warm and welcoming. The family-run souvenir shop at the hotel's entrance was lovely too.
As for the tours itself, the transport was very comfortable, the guides (Janet, Edwin, Jacqueline and another person whose name I didn't catch) were friendly and quite patient, nice and honest about the history of the places we visited, the culture and other interesting facts. They also made sure we could get some good photos and views while walking around each site, and did their best to ensure our safety while trekking in the high altitude.
Liz and Paul, who were in charge of planning and organizing the trip were the absolute best. They helped us plan things until the last minute and made sure to help us even during issues we face during our immigration at the airport. Really glad to have picked their services for our trip.

Hotel Reviews
Holiday Inn Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arawi Miraflores Prime
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arawi Miraflores Express
Lima

The room had no ventilation, the bathroom had a bad odour and not enough lights in the room either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Biru Hotel Boutique
Cusco

The hotel and room was really good. The breakfast was quite basic though and the attached restaurant doesn't really have good food. Would recommend trying other places for food instead.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room, staff, and location
Susanna Inn
Aguas Calientes, Machu Picchu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu)
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Shared tour to Pisac, Ollantaytambo & Train to Machu Picchu town
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Trek to Vinicunca Cross
Shared Trek to Vinicunca Cross
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 27, 2022

Hi Sharmada,
Thank you for taking the time and leave us your comments. I am sharing this with all our team, they will be glad to read it.
Re the hotel, I´m sorry to know this and for sure we'll ask for better rooms and/or choose another one, you comment help us a lot.
Please take care and if somehow we can help in the future, just let me know.
Kind regards.
Liz.