Magical Germany Vacation!! (Thanks to Lucie)
Germany | Jan 11 - Jan 17, 2026

H
Heather P.
Jacksonville, FL | Reviewed on Jan 27, 2026

Lucie did an amazing job planning our visit to Germany. She was able to incorporate our interests and a pre-scheduled event into our itinerary. The Platzl hotel in Munich was perfectly located and the accommodations and staff were fantastic. We did a tour of Dachau with our guide Haim. He did a great job informing us and keeping our small group together. Lucie arranged for a rental car in Munich and we drove to the AMERON Neuschwanstein Alpsee Resort & Spa in Hohenschwangau, Schwangua. Home to both the Neuschwanstein Castle and the Hohenschwangau Castle. Both are stunning.
The next day we visited the Top of Germany, Zugspitze. The cogwheel train up and the cable car down were part of the adventure. After coming off the mountain, we drove to the Linderhof Royal Palace. We enjoyed our walk, but due to the time of year, most areas weren’t open. It does look to be spectacular in the summer when the gardens are open. Still happy we went. Lucie was terrific in answering my questions about this day. We then drove back to Munich and took the train to Berlin. Appreciated the great seats Lucie has reserved for us. The first evening in Berlin was our pre-scheduled event. The following day, we had an amazing Jewish History tour led by Ronen. He was fantastic! After the tour we decided to walk to our appointed time at the Jewish Museum. We found a great place to eat and interesting sights along the way. The museum is a treasure. The next day Lucie had arranged for us to be picked up and driven to the airport. The drivers for not airport rides were wonderful! Can’t recommend the Kim Kim planning and specifically Lucie enough. She planned a dream vacation for us!!

Hotel Reviews
Platzl Hotel - Superior
München

The location, accommodations and especially the staff were fantastic! Would definitely recommend

Authenticity & Character
The outside was a great old building. The inside was warm and welcoming
Location
Convenient to sights, shopping, great restaurants and transportation
Staff
Every staff member we encountered, from front desk, to food service team to housekeeping were friendly and helpful
Cleanliness & Comfort
The room was clean, comfortable and had everything you would think you’d need and even things you didn’t. Having an umbrella was an unexpected addition and appreciated for our one day that it rained
AMERON Neuschwanstein Alpsee Resort & Spa 4*
Schwangau

The entire hotel was warm and welcoming. A wonderful mix of old and new in a beautiful setting. The staff went above and beyond in every interaction.

Authenticity & Character
Wonderful incorporation of the old and new
Location
Stunning!!
Staff
Couldn’t have been any more helpful!!
Cleanliness & Comfort
ARCOTEL John F Berlin
Berlin

The staff at the hotel was outstanding!!! The breakfast was good. The accommodations need to be updated and maintained.

Authenticity & Character
The room decor and amenities, like a jr suite with only one very strange chair to sit in, were confusing at best. The shower wasn’t clean. Our room was never serviced and the door lock didn’t work properly.
Location
Staff
The front desk staff were amazing!! Helpful and courteous!
Cleanliness & Comfort
Bed was comfortable, bathroom wasn’t clean and no seating other than the bed in a Jr Suite, unless you count the one strange rocking chair
Activity Reviews
Dachau Concentration Camp Memorial
Dachau Concentration Camp Memorial
Munich

It feels strange to give a 5 star review to such an emotionally difficult tour, but it is so important that tours like this don’t let us forget what happened and how. Our tour guide Haim was terrific.

Quality of Experience
Well paced and informative
Guides, Drivers and Staff
Haim did a great job. Matter of fact with difficult information. And made sure we were all where we needed to be
Transport
Haim made it easy for us to get both the train and bus
Zugspitze round-trip tickets
Zugspitze round-trip tickets
Garmisch-Partenkirchen

Wow!! What amazing views! We took the train up and the cable car down. I would recommend that after riding both.

Quality of Experience
Guides, Drivers and Staff
The gentleman at the train station was wonderful confirming our route and where to be. The food service team at the panorama restaurant were great
Transport
Fun and pretty easy to navigate once we knew we were in the correct spot. The getting there and back was a wonderful part of the experience.
Jewish Berlin tour
Jewish Berlin tour
Berlin

A wonderful and through overview of the sights and history. Ronen was an amazing guide. Lots of knowledge and did a great job answering our questions.

Quality of Experience
The information, locations and pace of the tour was great
Guides, Drivers and Staff
Ronen was terrific. Kept us moving, but not rushed. Informative. Not only provided information, but also took time to answer or questions
Transport
Transport was by foot. Great walk!!
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Didn’t really have an emergency. However, we had an issue when our guide didn’t show for our tour. Lucie had provided our tour team’s contact information so I reached out directly to them. In the midst of getting everything fixed, Lucie reached out proactively to be sure all was ok. She went above and beyond!!

Quality of Experience
Guides, Drivers and Staff
Lucie is five stars for sure!
Local specialist: Lucie Dupuis
Lucie
Lucie Dupuis
Local specialist in Villefranche-sur-Saône | Replied on Jan 28, 2026

Dear Heather,

Thank you so much for your nice words! I'm very touched by your words. This means a lot to me!

All the details about hotels and tours help us to improve ourselves more and more!

I'm so happy you enjoyed your holidays!

It was a pleasure to work with you and I would be happy to assist you again in the futur!

I wish all the best!
Lucie