Anita was so helpful from the beginning of pl...
Spain | May 25 - Jun 1, 2024

A
Angie
North Atlanta, GA | Reviewed on Jun 06, 2024

Anita was so helpful from the beginning of planning my trip until the very last day that we were on vacation. She responded quickly with kind and patient information when I didn’t understand some of the processes. She was also so kind when I was the one making mistakes with times and reservations for things. Always gave me options that helped fix any mistake that I had made. We could not have had this fabulous vacation without her.
The guides that she arranged were amazing and very knowledgeable and friendly!

Hotel Reviews
Hotel Cortezo
Madrid

Liked the central location, however the room was small and extremely cramped. We did not have enough room for our luggage and walking space at the same time. Was very hard to sleep due to noise and having to sleep in twin beds. Breakfast and breakfast staff were kind, and food was good.

Authenticity & Character
Cleanliness
Location
Centrally located for us to walk anywhere.
Staff
Some of the registration staff were not very friendly or approachable, Breakfast staff were fantastic!!!
Cleanliness & Comfort
H10 Croma Málaga
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
60 Balconies Recoletos
Madrid
Authenticity & Character
Location
We found it harder to walk to places to eat.
Staff
Cleanliness & Comfort
Activity Reviews
Personal Event at Cívitas Metropolitano Stadium
Personal Event at Cívitas Metropolitano Stadium
Madrid
Quality of Experience
Tickets to the Fairy Tale Castle of Segovia
Tickets to the Fairy Tale Castle of Segovia
Spain

Struggled with reading the train tickets correctly, so we ended up being too late for our tour. We waited for over an hour for a taxi, even after calling for a ride several times. Anita came to our rescue though.

Quality of Experience
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid
Quality of Experience
Great for the adults, kids lost a little interest. We were looking forward to going into the palace, but was cancelled due to the president of Ukraine visiting.
Guides, Drivers and Staff
Anna was wonderful!!!! Friendly and extremely knowledgeable!! She tried to engage our two kids as best that she could.
Transport
Tapas Culinary Experience
Tapas Culinary Experience
Málaga

Loved hearing the history behind some of the food and restaurants.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid, Florence | Replied on Jun 14, 2024

Dear Angie, thank you so much for this kind review! I'm so happy you enjoyed your time discovering Spain. I'll forward your feedback to our local guides who will surely appreciate it! It was a real pleasure to help you plan this trip for you and your family 😍