Cynthia-Val

Trip to morocco, Morocco - May 7 - May 11, 2019

Traveler: Cynthia-Val C. - Local specialist: Brahim Bourrich

For the novice visitor to Morocco, kimkim Tours is absolutely the best choice. We lost time trying to get recommendations from friends of friends about what to do, where to stay, how to get there. So by the time I reached out to kimkim, we had a little more than a week to go before our vacation was to start.

From the moment our local specialist Brahim contacted me until we were delivered to the airport for our flight home, we had no worries. Brahim listened to what we wanted and tailored a package that exceeded our expectations. At the airport, our driver Yassine A. was waiting to take us to our hotel, but we didn't see him. A call to the kimkim after hours phone number got us hooked up, and convinced me that they are serious about resolving any issue, either real or perceived.

We chose the "Comfort" package. And were completely wowed by the kimkim selection for our lodging: Riad Norma. A short hike up the laneway leading to the Riad Norma was rewarded when our hostess, Monique Devaux, greeted us at the door. The Riad Norma is a stunning Moroccan mansion. Lovingly restored by Devaux over a three-year period, the riad felt more like a palace. Words fail me, so I'll let my photos speak for me.

We spent three perfect days in Morocco, one touring Medina Fez and days two and three exploring the ruins at Volubilis, meandering the famed blue laneways of Chefchaouen--aka "Blue City"--and people-watching in the square at Meknes. And at every turn, from our Fez tour guide Hafid B. -- a wedding singer -- to our private driver Yassine, to the gracious staff of Riad Norma and the hip boutique Riad The Petite Chefchaouen, kimkim had us covered. Even when my over-zealous explorer husband got lost in Chefchaouen, Brahim, my local contact, leapt into action, keeping me apprised of their progress and reassuring me that he would be found. , and he was, by our driver, Yassine.

I can't say enough for the professionalism of kimkim and their local partner, Orion Trek Voyages. The information packet was thorough and informative, even alerting us to local customs that would make our reception easier, such as guidance on dress codes. I wholeheartedly recommend their services, and will utilize them again on my next trip to Morocco.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Cynthia-Val,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honor for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honored by receiving your comments which helps them to keep improving their services and guarantee every traveler's satisfaction.

I hope to see you again in Morocco with a different program and a new experience... read more

Salam Cynthia-Val,

Thank you very much for the time you dedicated to write this very priceless feedback. It was a great honor for me to work on and organize your tour; I am happy to hear that you have had a pleasant trip in my beautiful country. All my providers are going to be honored by receiving your comments which helps them to keep improving their services and guarantee every traveler's satisfaction.

I hope to see you again in Morocco with a different program and a new experience because I still have a lots of ideas for you; we just need to start planning your next trip early :)

All the best,
Brahim