Trip to new zealand, New Zealand - Feb 21 - Mar 9, 2019

Traveler: Chelsea M. - Local specialist: Valentin Puech

Everyone we interacted with from the beginning of our trip planning to wrapping up was excellent. Valentin helped us build the perfect trip and patiently answered all of our questions along the way. Each and every bed & breakfast owner was extremely professional, welcoming, and helpful and we also found KimKim's partner company in NZ to be well-regarded. This trip was the perfect way to view the beautiful country of New Zealand and so much of what it has to offer. At one point, we had in our notes that breakfast was included, but it was not reflected in the B&B's notes. The B&B called the company and it was quickly resolved with the company absorbing the cost of the mistake. We thought this was fair and a very good business practice. Valentin even called us once during the trip to check in and make sure everything was going well and see if he could offer any recommendations or assistance. This was our second trip with KimKim and we found their services once again to be a great value. We enjoyed collaborating on the itinerary where we wanted, but letting Valentin fill in the details with his extensive knowledge and spot-on recommendations. Thank you!

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Valentin Puech, local specialist, responded to this review:

Thank you so much Chelsea for these kind words, I am very happy you had a great time in Aotearoa and that you appreciate our expertise and assistance. All the best and you know where we are if you ever want to come to NZ again!