First timer in Japan
Japan | Sep 1 - Sep 9, 2025

David
David S.
Australia | Reviewed on Sep 10, 2025

Hi

My trip was organised by Ben who was most helpful at every stage of the process. I initially contacted him at KimKim to help me devise an overall plan for what was to be my first trip to Japan.

He gave me great advice on what to see as o was a first timer and how long to spend doing it.

My guides Yoko and Ursula were knowledgeable and friendly. I’d happily use them again and would give them the highest recommendation possible

Hotel Reviews
Vessel Inn Asakusa Tsukuba Express

Efficient, friendly and accomodating. Yoko my guide helped dealing with them too

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Shirayunoyado Yamadaya Ryokan

Wow. Really felt at home and peaceful here. Great place. Great views and the Insen was so relaxing

Authenticity & Character
Location
The views were incredible
Staff
Cleanliness & Comfort
The food was amazing
Hotel Resol Kyoto Kawaramachi Sanjo

Comfortable, cosy, and my guide Ursula helped me ask for some assistance from the staff. She was also great

Authenticity & Character
Location
Close to everything
Staff
Helped me send luggage to next hotel
Cleanliness & Comfort
Sotetsu Fresa inn Yodoyabashi
Osaka
Authenticity & Character
Location
CD
Staff
Cleanliness & Comfort
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on Sep 10, 2025

Dear Alain,

On behalf of myself, Yoko, Ursula, and the entire team, thank you sincerely for your wonderful review of your Japan trip.

We’re thrilled to hear that our planning and support helped make your first visit to Japan a positive one. It’s also great to know the hotels we recommended worked well for you, especially the peaceful stay in Hakone.

Your trust in us means everything, and we’d be happy to help craft more unforgettable trips for you in the future.

Thank you again for your support—we truly appreciate it!

Sincerely,
Ben