Amazing trip in Indochina countries (Thailand, Laos, Cambodia, Vietnam)
Vietnam | Apr 14 - May 3, 2026

Sam
Sam O.
Atlanta, GA | Reviewed on May 06, 2026

Overall, working with Trang has been amazing!! She is well organized, fast responsive, kind and pleasant to work with well! She is considerate and listens to customers well. Overall flow of the teip from Thailand, Laos, Cambodia and Vietnam was outstanding! When we had an issue with hotel in Cambodia, Trang fixed it quickly and upgraded our room also :) most all guides and drivers were good and very knowledgeable and worked with us well. Best were two woman guides, Ms Susie in Chiang Mai and Ms Chandara in Siem Reap ... Susie and Chandara were exceptional in all aspects! Least effective was guide in Hanoi (Mr Quyet)... not very knowledgeable, poor planner and did not display basic guide tasks such as reviewing plans for the day ahead, prepping customers for unfamiliar experiences by explaining procedures and allowing for questions. Best of all drivers who was above and beyond in every aspect Mr Bo in Hanoi ... great trip overall. Will be more than happy to work with Ms Trang again for trips :)

Hotel Review
Hanoi Pearl Hotel
Hanoi

Great location! Roof top bar was awesome! We were in 9th floor 1st night and it got warm inspite of AC full blast ... 2nd night we were in the 5th floor and it was not very sound proof we could hear bar noise all night... Staff were friwndly and excellent! Breakfast was ok nithing extraordinary.

Authenticity & Character
Location
City center and walkable to everything
Staff
Cleanliness & Comfort
Activity Reviews
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai - Half-day Elephant Jungle Sanctuary - Elephant Poopoopaper Park Join in tour with private transfer
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay  - Hanoi
Halong Bay - Hanoi
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on May 08, 2026
Hi Sam Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️ I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this. At the same time, thank you as well for your honest comments about the... Read more

Hi Sam

Thank you so much for your truly kind words. It was such a pleasure to work with you and be part of your journey through Thailand, Laos, Cambodia, and Vietnam ❤️

I’m very happy to hear you enjoyed the overall trip and that the guides and drivers helped create special memories along the way. I will definitely share your lovely feedback with Ms Susie, Ms Chandara, and Mr Bo — they will be so happy to hear this.

At the same time, thank you as well for your honest comments about the experience in Hanoi. I truly appreciate the feedback, as it helps us improve our service and guide training in the future.

Thank you again for your trust, kindness, and patience throughout the planning process. It would genuinely be my pleasure to assist you again for another adventure someday 😊

Warmest regards,
Trang