Amazing self driving tour with lots of "wants" and "must".
New Zealand | Oct 31 - Nov 17, 2023

Paul
Paul V.
Dallas, TX | Reviewed on Jan 31, 2024

Liz put together for us an amazing 18-day self-driving journey through both the North and South Island. She was very patient, flexible and able to accommodate our specific wants such as a focus on culture, nature, food and wine, but limited physical activities such long hikes. Also, our travel dates had been set before talking to Liz and she was able to fit it all nicely while still giving us plenty of "free" time, which we then filled with some of her suggestions and some self-Googled highlights. Because of our points and status with hotels, car rental companies and airlines, Liz gave us the flexibility to make our own reservation where we could benefit from the status or use point/earn. The hotels she selected were, with two exceptions, excellent. I could have better communicated the level of comfort and service we like. We will be more specific when booking our next trip with KimKim. Due to rain and wind our flight back from Milford Sound to Queenstown got cancelled and we returned by bus. The refund for the missed flight was received within a few days. Greatly appreciate the prompt and honest service. Overall a wonderful experience and thank you Liz for your time and dedication to make this New Zealand trip one of our best world exploration adventures.

Hotel Reviews
Sudima Lake Rotorua
Rotorua

Well located hotel (or should a say motel) with excellent service. However we prefer smaller boutique hotels. Too many tour buses drop of their guests at this hotel. Also the pool facility is underwhelming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Millennium Hotel & Resort Manuels Taupo
Taupo

Nice rooms with great balconies overlooking the lake.

Authenticity & Character
Location
A bit far from the town center
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier

Great city center, authentic hotel but with small rooms. Also ask for rooms with unobstructed view. Our window looked onto a wall. Great food in the restaurant

Authenticity & Character
Location
Staff
Not very helpful. Was also absent during the fire alarm and at checkout. Front desk opens only at 9 AM (plan accordingly).
Cleanliness & Comfort
Rooms near the main hallway are very small and look onto a wall
Sudima
Christchurch

Great new hotel with very helpful staf and top restaurant

Authenticity & Character
Moder hotel rebuild after the earthquake.
Location
A bit of a walk to the city center but doable.
Staff
Very helpful. Even provided for an upgrade
Cleanliness & Comfort
Hermitage Hotel
Mount Cook Village

Great rooms with wonderful view over Mount Cook. It is however pretty much the only game in town. Makes food and beverage a bit pricier. Better book this one with breakfast included. Also, don't book the upgraded rooms, while these are nicer, the lack the balconies of the older wing.

Authenticity & Character
Modern mountain resort hotels
Location
Staff
Cleanliness & Comfort
The Rees Hotel
Queenstown

All looks great on paper but the room layout is not great. Pro: spacious living space, well appointed kitchen, OK bathrooms Cons: lack of decent closet space in the rooms, very small rooms, lack of privacy for the primary room, balcony view by the building closer to the lake, location away from the city center. Upon arrival we asked to have a higher floor room as we were looking up on roofs rather than the lake. One similar room was available one floor up (better view but not perfect) subject to a supplement. We paid out of pocket for the supplement. Unfortunately they did not have a larger unit and thus our luggage had to be stored in the living space.

Authenticity & Character
Poorly designed rooms
Location
30 minute walk to the city center
Staff
Cleanliness & Comfort
No potable water out of the faucet
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 01, 2024

Dear Paul,
it was so much fun to work with you all to put together this trip. I appreciate your 5 star review and I hope we can help organize another trip in the near future.

Thank you again!!!
Liz