Johanna and Kristy, a great team!
Ecuador | Oct 11 - Oct 18, 2025

Ajay
Ajay P.
San Jose, CA | Reviewed on Oct 28, 2025

Johanna was great helping through the various iterations of our plans. We had to postpone in 2024 due to medical issues, then in 2025 due to the Machu Picchu protests and split Peru part away. Johanna patiently helped guide us through all the changes and made all the arrangements according to our wishes. Kristy was great in the operational aspects transitioning from planning to the actual trip and providing prompt support during the trip through WhatsApp chats. Weather and local scenes can raise unpredictable challenges; Kristy helped us through it all. Great team!

Hotel Review
Ikala Galapagos Hotel
Puerto Ayora

Kitchen staff, particularly Luis, went out of their way to cater to our vegan needs both at breakfast and dinner with special preparations. Charming rooftop dining with ocean view and open as well as covered seating with a wide breakfast buffet spread with a lot of choices.

Authenticity & Character
Quad setting with pool in the middle and buildings secluded from the road. Charming rooftop dining with ocean view and open as well as covered seating with a wide breakfast buffet spread with a lot of choices.
Location
On the western end of town away from many restaurants but near a supermarket, the Galapagos Deli that had a vegan sandwich, the jetty and promenade with a fresh coconut stall and multiple souvenir vendors. Great for all we needed.
Staff
Great kitchen staff who went out of their way. Office staff did their job but nothing noteworthy
Cleanliness & Comfort
3 separate beds and a sofa set made a comfortable setting. Bathroom was big enough for all the needs; sink separate from the toilet/shower area allowed multiple people to get ready. The sockets were behind the beds and not on the side making it difficult to charge electronics.
Activity Reviews
Quito & Equator Full Day Tour
Quito & Equator Full Day Tour
Quito

Javier, and his wife Fatima, took us to the Intinan museum in the morning and dropped us off at the and the Mitad del Mundo museum, the monument erected by the western surveyors. We visited the Panecillo in the afternoon. Javier and his wife were very helpful at all places.

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Quito
Depart Quito
Ecuador

Kristy was very supportive on this last day where we traveled from Galapagos to Quito AND took a midnight flight back to the US - a very long day! The taxi stand at the Quito airport was very supportive to help us with a quick visit back to the city for our dinner. There are no places at or near the airport with vegan options for food. The driver of the taxi that the airport staff arranged spoke no English so it made for an interesting 1hour each way to the city with our broken spanish and google translate. Luckily the driver's ecletic liking in music helped as we listened to the variety.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Guayaquil: Free day to explore
Welcome to Guayaquil: Free day to explore
Guayaquil

We arrived too late in the evening so had just enough time to get to our hotel for relaxing that night. Wyndham Santa Ana is a great place, right on the Malecon.

Exploring Tortuga Bay Beach
Exploring Tortuga Bay Beach
Puerto Ayora

Did not do this; instead did 2 islands - Bartolome and North Seymour. All comments combined on the Darwin station, 1st island review

Speed Boat to Puerto Ayora & transfer to Baltra Airport
Speed Boat to Puerto Ayora & transfer to Baltra Airport
Ecuador

On the airport drop off day, we were driven in a van and then a ferry, similar to on the arrival day like on the arrival day, but in reverse. There was no speed boat! Astrid was great again! She stayed back at the airport till we were through security and at the gate, making sure we were in good hands. She stayed in touch with WhatsApp till we reached Quito. Very caring person!

Guayaquil City Tour
Guayaquil City Tour
Guayaquil

Lilian was an awesome guide. She arrived on time, stayed long enough to cover everything we wanted to do and did not rush us. She walked with us to all the places on our list and had the cards for the Aerovia cable car to make it easy to purchase the tickets. She told us about which places were safe and kept us away from places that were not safe. She even took us to a great souvenir shop and helped us with the shopping. She went out of the way to recommend vegan restaurants we should try! She also told us of a safe walking route to go see the giant monkey statue (Estatua Del Mono Machín) within walking distance of the hotel but in the median of the Juan Javier Marcos y Aguirre road on the way to the airport.

Quality of Experience
One word - Lilian!
Guides, Drivers and Staff
One word - Lilian! Highly recommend her as a tour guide!
Transport
The driver had a hard stop due to a trip to the highlands but otherwise she was supportive of the extra time and taking us back and forth to the souvenir shop, as we requested, after we agreed to pay extra.
Fly to Santa Cruz Island & Tour Charles Darwin Station
Fly to Santa Cruz Island & Tour Charles Darwin Station
Ecuador

Astrid was awesome! She was full of experience and information; very patient and willing to share her knowledge, answer any questions. Astrid picked us up at the airport on the first day. She was our guide to Darwin station; she dropped us back on the last day and was ready with the fares needed for the ferries and the Darwin station. The pleasant and informative interaction with her made the travel time back and forth from the airport to the hotel breeze by!

Quality of Experience
The boat chef made sure to give us vegan food both days.
Food
Pleasantly surprised that the boat crew catered to our vegan preference.
Guides, Drivers and Staff
Both days we had the Narel boat crew - Sebastien the captain and Armando the chef. The guide to both the islands was also the same, Roberto. They were all great. The first day we had no other guests, so we got all of Roberto's attention; the second day it got divided.
Transport
Smooth sailing, safe driving
Arrival in Quito
Arrival in Quito
Quito

Our flight landed late, close to midnight. We reached the hotel well past midnight. The hotel, Patio Andaluz, was in the historic city center. The driver took us there safely and made sure we got into the hotel safely; pointed out areas along the way where we should be careful at night.

Day Trip to an Uninhabited Island
Day Trip to an Uninhabited Island
Ecuador

We visited 2 islands - North Seymour and Bartolome instead of 1 island and the Tortuga bay. See the review for Darwin station and the 1st island for all the comments which apply to all 3 days.

Local specialist: Johanna Fabian