Exceptional planning and support for our French trip
Scotland | May 15 - May 23, 2023

Beatrice
Beatrice G.
India | Reviewed on May 26, 2023

We are now safely home from our trip in France. We had a wonderful time. All the arrangements went well apart from a couple of minor issues which were promptly solved by Clement who was also extremely patient and helpful with various changes of plan. The hotels were clean and comfortable and everyone was pleasant and helpful. We would definitely use KimKim again.

Hotel Reviews
Logis Hôtel Restaurant Chaptal Amboise
Amboise

Our attic room was cute and comfortable but on the second floor and with no lift which could have been a problem, however the staff were very helpful and carried our rather heavy suitcases up and down for us. Reception was only staffed from 8am til mid evening but out of hours access was provided and we were able to get our cases brought down the evening before our 7am departure. Breakfast was good and plentiful. The hotel is well situated and we were able to walk to a lot of sights and to great restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Les Trois Luppars
Arras

Amazing to stay in the oldest house in the town! Our room was clean and comfortable, breakfast generous and the staff helpful

Authenticity & Character
Location
The hotel is right in the main square and is part of the walking trail of the town.
Staff
Cleanliness & Comfort
Hôtel Palm - Astotel
Paris

Great hotel with good rooms, good breakfast and an exceptional receptionist who was fun and very knowledgeable about what to do, where to eat and how to get there. She really made it easy and special

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Originals Boutique, Hôtel Le Londres, Saumur
Saumur

We only stayed one night but the room was good and convenient for us to walk to the river for our cruise

Location
Cleanliness & Comfort
Activity Reviews
Chambord, Chenonceau & Lunch at a chateau - Full Day
Chambord, Chenonceau & Lunch at a chateau - Full Day
Scotland

This was a great day out - two very different chateaux with a delicious simple home-made lunch in another more personal one in between! Highly recommended

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free time in the Loire Valley
Free time in the Loire Valley
Tours

We had a good day - visited the Amboise Castle and Clos Luce, both great and both easily walkable.

Private transfer in town
Private transfer in town
Scotland

Our driver was early and was really helpful inadvising which platform for our train. The car was clean and comfortable

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Scotland

I think this is a duplication of the previous request . We just had one transfer pre-booked on 18 April, for our departure to Saumur

Quality of Experience
Guides, Drivers and Staff
Transport
Explore a cave village and discover a local vineyard
Explore a cave village and discover a local vineyard
Saumur

The car did not come on time and we had to phone to find out what was happening. We were therefore late leaving and she drove really fast to get us to the vineyard which was not pleasant. Amelie however was excellent. We had not realised it was a walking tour (and mifht have brought better footwear had we known) but we really enjoyed strolling through the vineyards and the cave village. Amelie was very informative and spaced out her stops to explain the various aspects of the wine growing and then the cave dwellings which made it a nice leisurely pace. We also enjoyed the 3 wines we tasted! The car for our return arrived early - different driver. The grading of 4 stars reflects the late pickup - we would definiltey give 5 stars to Amelie

Guides, Drivers and Staff
Transport
Aperitif cruise on the Loire
Aperitif cruise on the Loire
Saumur

This was a very pleasant way to spend an hour or more, drifting peacefully along the river. The snacks and wine were fine for the price

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in Paris
Private transfer in Paris
Paris

This was a very professional service, excellent in every way. Confirmed by text the previous evening, spotless car, courteous helpful driver (Salman)

Quality of Experience
Guides, Drivers and Staff
Transport
Ficheux and the Arras Battlefield
Ficheux and the Arras Battlefield
Arras

We walked from the station to our hotel and had a bit of trouble finding it - our fault as we did not check the info provided. We were then delighted to find it was the oldest house in the town and right in the square so convenient for sightseeing and restaurants. Clean, comfortable room and helpful hosts. As we realised we needed to go to Achiet -le-Grande rather than Ficheux we contacted the driver and arranged to leave earlier. He came well on time and took us there, leaving us in peace to find the grave we wanted and to spend time in the cemetery which is beautifully maintained by the War Graves Commission. He then drove us back and left us at the Wellington Tunnels which was an interesting and educational experience. We had thought we were meeting a guide theme but realised in time that we were to join their regular guided tour. A poignant day.

Quality of Experience
Guides, Drivers and Staff
Transport
Evening Eiffel Tower Tour
Evening Eiffel Tower Tour
Paris

It was great to learn the history of the Eiffel Tower and to see the city both in daylight and in darkness.

Quality of Experience
Guides, Drivers and Staff
Hop-on, Hop-off Bus through Paris
Hop-on, Hop-off Bus through Paris
Paris

Always a wonderful way to get an overview of a city

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise on the Seine
Cruise on the Seine
Paris

An easy way to get a different view of the city with an option of being under cover out of the sun - or rain.

Quality of Experience
Guides, Drivers and Staff
Transport
Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

Great not to have to queue as long as those who were not pre-booked! An amazing collection - it would take days to see it all. Good that there were seats available here and there and staff at various points to direct one from place to place.

Quality of Experience
Local specialist: Clément Thonneau
Clément
Clément Thonneau
Local specialist in La Rochelle | Replied on Jun 03, 2023

Thank you so much, Beatrice, for your fantastic feedback!
I apologize for any mistakes that may have occurred. I'm absolutely thrilled to hear that you had a wonderful time in France and that the trip was smoothly organized.
It's truly a wonderful compliment coming from a valued client like you.
Your satisfaction is our top priority, and we appreciate your kind words. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
We look forward to serving you again in the future!