Jul 22 - Aug 3, 2023
I should begin off by mentioning that I was really skeptical and paranoid about using kimkim for my dream trip to South America as it was my first time using it and I did not have any one i know that could vouch for it, but am now a convert and would use kimkim for my future plans as well.
Alvaro (Planner for my trip) was very patient and prompt in making sure that all my interests are captured well in the plan. The itinerary was put together with careful consideration to what I wanted. However personally, I expected no less in terms of the planning but the thing I appreciated the most was the fact that Alvaro was very patient in dealing with my questions and constant paranoia. I have in the past dealt with other services( not kimkim) who want you to finalize a plan quickly and push you to do so, so that they can get the commission and move on however Alvaro encouraged me to take time to make sure things are good.
The trip in itself was wonderful . Experience in Peruvian Amazon was nothing less than extraordinary.. Being in the lap of nature literally in the lungs of the world was experience of a lifetime. Luckily for us the weather was good and it did not rain(I am used to humidity from India so that did not bother me much) so was able to make full use of the time there. Our decision o visit North Chile as well was probably a little unorthodox but something I absolutely loved. From the Amazon to Atacama was a transition that was worth the money and time. Words and pictures cant do justice to the landscapes that we saw. The quality of the service throughout was excellent.
Hotels chosen were all based on our budget and good, while the guides and local services were on most trips awesome. Likewise for airport pick ups and drops (which I took because i dont know Spanish and wanted to avoid dealing with local taxi) were always on time.
People may be skeptical about the cost, as it would definitely be higher than if you would plan your own backpacking tour or use a local vendor, but if you are looking for a relaxing family tour where someone plans out your entire end to end tour without you having to worry about anything, then the cost is more than worth it. If you know the country and exactly what you are looking for then maybe you can go ahead an look for local vendors to save on money but otherwise if you dont know the country well, would encourage you to give kimkim a try!
Areas of Improvement -
The trip in itself went without any hiccup but one suggestion would be for Kimkim to ask the local vendors to contact the clients a day before without fail and have them share the plan for the next 3-4 days on day 1. For Peru that was the case with me, but for Atacama, Chile I was contacted for each tour separately (in advance of that particular tour). Like I said it went without any issue but did leave me anxious a couple of times waiting for a message from the local vendor.
All in all a 5 start experience for me!