Andalusia Spain
Spain | Jan 23 - Jan 29, 2024

M. Javaid
M. Javaid Y.
West Bloomfield Township, MI | Reviewed on Feb 10, 2024

We were lucky to have been assigned by KimKim to Raquel Aceituno (Madrid Based) as our
Travel Planner for a trip to Andalusia Spain. Raquel’s easy availability by text messages on the KimKim
platform and by Direct Telephone call when necessary was very much appreciated.
Raquel’s insight into our needs and style of travel were addressed and modified by her expert advice.
Once the trip was in its final version, we never required any readjustments, such was the precision.

The additional use of the Phone App “Trip Plans” to follow our trip and itineraries was made easier. This
App was able to deliver us our various Tickets and Documents in an easy fashion, obviating the need to
Carry additional paper or Online copies of necessary documents.

We were assigned Driver/Guide Jesus who was an extremely professional and pleasant person.
Whatever was needed for local trip and guidance was provided by Jesus with good humor and
I would be pleased to deal with above team again, if needed in the future.

Hotel Reviews
Hotel Casa 1800 Sevilla

Very Good Location for visiting all the Citadel sights and sounds. In the center of Cafe's and restaurants nearby.

Authenticity & Character
Good breakfast and a + was the availability of afternoon teas break
In the center of Cafe's and restaurants nearby.
Cleanliness & Comfort
NH Collection Amistad Córdoba Hotel

When you arrive at this hotel -- the main desk is located at an "inaccessible", "up a flight of stairs" location. You obviously have to first go to the front desk to check in, however there is NO REASON TO BE LUGGING UP YOUR LUGGAGE UP TO THE FRONT DESK. No one tells you this. You do not need to lift heavy luggage to the front desk, because this area will NOT lead you to your room anyway. The reception staff could have easily told us this. We lugged up our luggage up a flight of stairs manually (no Elevator at this level) to the front desk -- only to learn, now you have to carry the luggage back down again to pathway leading you to your Lift/elevator that takes you to your room.

Authenticity & Character
It is clean and maintained well -- by itself it is a hotel
The quaint medieval streets nearby are completely navigable by Google maps - so it is located in a very nice neighborhood.
All the staff was good -- but the Front Desk staff should have guided us on arrival -- not to lift heavy suitcases up a flight of stairs while checking in.
Cleanliness & Comfort
See the note above
Áurea Catedral Hotel

The front desk people were amazingly helpful, courteous and knowledgeable. Taxis pull up to the front door -- a great convenience.

Authenticity & Character
Right next to a Historical Cathedral
Cleanliness & Comfort
The room we were assigned on our arrival was at street level, had windows that could not keep the sounds of the street and loud banter and shouts of the people from the restaurant and street from being very loudly into the room. Look for a room away from the street
Activity Review
Tour of the Alhambra and Generalife Gardens
Tour of the Alhambra and Generalife Gardens

Of course Alhambra and the Gardens are amazing and not to be missed. Out trip was marred by: -- Tickets bought for a particular Date and Time slot in advance were suddenly changed ---We had to wait 2 hours to meet our assigned Tour Guide -- The place is easy to get to by Taxi -- but there was no clear cut guidance about where and how to get to the Taxi stand once the Tour ends. Asking around we only got vague and incorrect guidance. The tour ends "FAAAAR" away from where you can catch your return Taxi -- beware.

Quality of Experience
Guides, Drivers and Staff
End the Tour at a site from where the tourists can easily make their way back to the Taxi stand
Local specialist: Raquel Aceituno
Raquel Aceituno
Local specialist in Madrid | Replied on Feb 12, 2024

Hi Javaid, thank you so much for your kind words and detailed feedback! I am sad to read your comments regarding the hotels in Cordoba and Granada as well as the inconvenience on the Alhambra guided visit. I will get in touch with our partners and let them know about this matter. Every detail helps us to improve the quality of our services. It's been truly a pleasure to work with you and Nigar during the entire process of creating this adventure! I hope you also enjoyed Morocco as much as Andalucía :D All the best! Raquel