Andalusia Spain
Spain
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Jan 23 - Jan 29, 2024
We were lucky to have been assigned by KimKim to Raquel Aceituno (Madrid Based) as our
Travel Planner for a trip to Andalusia Spain. Raquel’s easy availability by text messages on the KimKim
platform and by Direct Telephone call when necessary was very much appreciated.
Raquel’s insight into our needs and style of travel were addressed and modified by her expert advice.
Once the trip was in its final version, we never required any readjustments, such was the precision.
The additional use of the Phone App “Trip Plans” to follow our trip and itineraries was made easier. This
App was able to deliver us our various Tickets and Documents in an easy fashion, obviating the need to
Carry additional paper or Online copies of necessary documents.
We were assigned Driver/Guide Jesus who was an extremely professional and pleasant person.
Whatever was needed for local trip and guidance was provided by Jesus with good humor and
Professionalism.
I would be pleased to deal with above team again, if needed in the future.
Hotel Reviews
Very Good Location for visiting all the Citadel sights and sounds. In the center of Cafe's and restaurants nearby.
When you arrive at this hotel -- the main desk is located at an "inaccessible", "up a flight of stairs" location. You obviously have to first go to the front desk to check in, however there is NO REASON TO BE LUGGING UP YOUR LUGGAGE UP TO THE FRONT DESK. No one tells you this. You do not need to lift heavy luggage to the front desk, because this area will NOT lead you to your room anyway. The reception staff could have easily told us this. We lugged up our luggage up a flight of stairs manually (no Elevator at this level) to the front desk -- only to learn, now you have to carry the luggage back down again to pathway leading you to your Lift/elevator that takes you to your room.
The front desk people were amazingly helpful, courteous and knowledgeable. Taxis pull up to the front door -- a great convenience.
Activity Review
Of course Alhambra and the Gardens are amazing and not to be missed. Out trip was marred by: -- Tickets bought for a particular Date and Time slot in advance were suddenly changed ---We had to wait 2 hours to meet our assigned Tour Guide -- The place is easy to get to by Taxi -- but there was no clear cut guidance about where and how to get to the Taxi stand once the Tour ends. Asking around we only got vague and incorrect guidance. The tour ends "FAAAAR" away from where you can catch your return Taxi -- beware.
Hi Javaid, thank you so much for your kind words and detailed feedback! I am sad to read your comments regarding the hotels in Cordoba and Granada as well as the inconvenience on the Alhambra guided visit. I will get in touch with our partners and let them know about this matter. Every detail helps us to improve the quality of our services. It's been truly a pleasure to work with you and Nigar during the entire process of creating this adventure! I hope you also enjoyed Morocco as much as Andalucía :D All the best! Raquel