First Time Kim Kim User for the Win
Portugal | May 4 - May 20, 2025

A
Alyson P.
Lewisville, TX | Reviewed on May 28, 2025

This was our first time using Kim Kim and based on our experience I would definitely use them again. All the tours and guides they set up for us were great. We enjoyed all the tours we did. All the drivers were professional, had clean cars and were on time. Honestly no complaints over all. Obviously this being the first time I used them, there are things I would do different next time. Just knowing how they work and set things up is helpful for the next time. If you are thinking of using them. Make sure you tell them exactly what kind of hotels you like, if you like group or private tours, private or public transport. They will help you get exactly what your are looking for. Adam and Lea did a great job and even when we had a little glitch while we were on the trip, Lea immediately responded and took care of it quickly.

Hotel Reviews
PortoBay Flores
Porto

This was one of my favorite hotels of whole trip. Perfect location for Porto and so European and charming but very high end in service and feel. Would highly recommend and I would definitely stay there again.

Authenticity & Character
Location
Right on the walking street of Flores and super close to walk to all things
Staff
Cleanliness & Comfort
The Wine House Hotel - Quinta da Pacheca
Lamego

The property was definitely a 5 star property and the setting beautiful. We stayed in the wine barrel room and I would not do that again if I went back. The majority of the hotel are normal rooms and I do not know what they were like because we didn't see one, But the wine barrel room while a beautiful setting and a cute idea was just very small. I think for a younger couple or for only one night it would be ok. But we were there three nights and are a bit older and used to a bit more luxurious room and we just didn't love it. There was nothing wrong with it, just not my thing. Hotel was beautiful though, restaurant great, staff great. Sitting out by pool with a spritzer in the afternoon was divine. I will say it's a bigger hotel for the area and a big winery so it gets a lot of bus tours or tours doing winery tours. So I think now that I've been to the area, if I went back I would choose something smaller that didn't have so much traffic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palácio Ludovice Wine Experience Hotel
Lisboa

We got upgraded to a suite when we arrived and it was beautiful, This hotel was top notch, highly recommend. It was up on one of hills so if you don't like to go back up the hill to your hotel then it wouldn't be good. But we loved the location and could walk to everything. The breakfast was fabulous and the bar was great in the evening. Loved everything about this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Quinta das Lágrimas
Coimbra

The hotel is on the opposite side of the river from the town, so it is a bit of a walk to town to get to tours or to see anything. If you don't mind being out a bit more in the outskirts then it's beautiful old hotel that has a lot of history and character to the property. Definitely explore the gardens and property if you stay in this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

The setting of this hotel above the cliffs in Lagos was stunning and nice. It did feel a bit dated and needs a little refresh. We had an ocean view suite and I'd say the decor was very basic at best. But clean and completely satisfactory. There were very few chairs around pool which I found odd. It wasn't crowded so it wasn't hard to get a chair necessarily so maybe they bring more out as it gets closer and closer to high season. But there was definitely things broken here and there and the golf course looked completely neglected. But honestly the two things that made it so I would not choose to stay there again were the fact that there were zero plugs in either of our bathrooms for a curling iron or hair appliance. Nor were there any by any mirror anywhere in our large suite. That was so odd to me. And the other things was they had the thermostats in rooms locked so you could only lower your a/dto like 21 degrees. I just feel like a 5 star hotel that I am paying quite a bit of money to stay at should allow their guests to set the room at what temperature they like. This is definitely a family oriented hotel. Seemed like lots of small families from the UK on long weekend there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sintra Day Trip with Visit to Pena Palace
Sintra Day Trip with Visit to Pena Palace
Lisbon

I believe Philipa was our guide. She was great. We had 7 people in our group and had a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lamego Day Trip
Private Lamego Day Trip
Portugal

Pedro was awesome. I honestly wasn't sure about what there could be interesting to see in Lamego, But he showed us so many great things in this small quaint town. We found out he is a sommelier and he does a lot of wine trips and since there was a sparking wine producer close in Lamego we ended up stopping there an d it was so cool. Highly recommend Pedro for curated wine days

Quality of Experience
Guides, Drivers and Staff
Transport
Local Food Walk
Local Food Walk
Porto

Joao was a great tour guide. It said we were in a small group, but it was just us. We ate so much food and he took us so many places and was delightful. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Joanina Library & University of Coimbra Visit
Private Joanina Library & University of Coimbra Visit
Coimbra

Eva was our guide for this and the Coimbra food walk. She was so cute and spoke such great English. We enjoyed both tours with her so much. I'd say if people are short on time, skip the food tour and just do the library and university and a general city tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley & Wine Estates Day Trip
Douro Valley & Wine Estates Day Trip
Portugal

Andreia and her husband gave us a great wine tour. We saw the valley and got to go to two small wineries that was fun since we were staying at one of the bigger ones. She took us on a boat tour down the Douro River and the lunch was so huge. We completely enjoyed our day with her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Benagil Cave Visit by RIB
Benagil Cave Visit by RIB
Lagos (Algarve)

I was unsure what to expect from this RIB boat trip. But I was so glad we were on a small boat and not a big catamaran or something. Definitely worth it to get in to smaller spaces. We got lucky because sea was so calm on the day we went so no bumpy ride. Loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez