Trip of a lifetime
Morocco | Sep 2 - Sep 18, 2022

Jennifer
Jennifer O.
Morristown, NJ | Reviewed on Sep 28, 2022

Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations.

This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything.... read more

Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations.

This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything. Our trip was 16 days long, with 8 different accommodations, 6 different tour guides, 8 different major stops (not including all the wonderful places in between), 1 amazing driver (Karim), and an impromptu neighborhood get together. Each place was completely different and exciting. Having never been to Morocco, we were blown away with the kindness of the people and the beauty of the country.

Our accommodations were 5 star hotels, luxury tent, guest houses, or riads with delicious breakfasts that met or exceeded our assumptions with one exception. Riad Perle D'Eau in Essaouira was clean and the rooms were large but overall the hotel is aging and was not on par with the rest of our accommodations. Once you’ve stayed in amazing places you definitely can feel the difference. The breakfast was mediocre too. It would have gone a long way if our rooms overlooked the ocean instead of a staircase and another room.

In Fes we stayed in a beautiful Riad where the shear beauty of the open air lobby meets you at the door. The stage is definitely set when you arrive to a traditional tea service. Upon showing us to our room we were overjoyed with my sisters room and were told that the hotel had “upgraded” us to an upper floor. There was no comparison to how much nicer her room was. If we had not seen her room we would have been happy in our accommodations but her experience was definitely different. We asked to be moved and they were unable to accommodate us. When traveling with others, you want the rooms to be the same not glaringly different.

We signed up for many workshops and truly loved learning how to make the many exports Morocco is known for. We walked away from each experience appreciating the amount of time, effort, and skill put into each piece of pottery, leather goods, food, brass and copper, blanket, and rug.

The only one that did not meet our expectations was the babouche shoe workshop in Marrakech. We were supposed to fully make a pair of shoes to take with us. Even though we learned the steps to making a puff puff and shoes, we were unable to make our own. At least 3 hours need to be set aside to accommodate this class. Originally we were scheduled to do this in the morning followed by a food tour. Both the food tour and the workshop were rushed and therefore not as we had anticipated.

I would not recommend the winery tour outside of Essaouira. (we were scheduled to tour the facility, wine taste and luncheon there). We chose to continue on to Essaouira and Original Travels took us to a wonderful restaurant on the beach where we enjoyed a glass of wine and a delicious seafood meal.

We rode a camel, sand surfed, took a kite surfing class and a cooking class, had a message, a facial, 2 Hammams, hiked in the Atlas Mountains, and participated in a balloon ascension over Marrakech. These activities enhanced our overall experience.

Each stop we made, each place we visited, each person we met left us with a true appreciation for Morocco. Thank you KimKim and Original Travels for an exceptional once in a lifetime experience.

Hotel Reviews
The View Hotel
Rabat

Wonderful first stop. Enjoyed the treats awaiting our arrival from the airport. Breakfast was delicious!

Authenticity & Character
Beautiful new hotel
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

My favorite! Enjoyed the 1946 hotel steeped in history. If it’s good enough for Winston Churchill it’s definitely good enough for me. Afternoon tea and cookies is a wonderful way to end your day.

Authenticity & Character
Beautiful hotel and delicious food
Location
The neighborhood was a little run down but a quick walk to the square.
Staff
Remembered our name every time and was genuinely happy to see us each afternoon
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouene

Riad was perfectly located. Simple accommodations with a very helpful staff. Breakfast was delicious. Tried our first Hammam here and the private pool. The Hammam is not a luxurious spa like experience but definitely an eye opener and my skin never looked better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Upon checking in the staff showed us to our rooms. My sister’s room was on the main floor with a beautiful open floor plan overlooking the Riad’s open space. We were told that we were upgraded to another room. Unfortunately this room didn’t feel like an upgrade but of a switch to accommodate another. Our room felt dark where the bathroom was separated between the bathing area and facilities right between the seating area making the room feel cramped. To be fair we probably would have been happy with the accommodations if we hadn’t seen the other beautiful room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Loved visiting the Sahara Desert. I would recommend visiting for only one day since there isn’t enough to do for 2 days. I would not take guests to a pool that isn’t up to the same standard as the camp. The pool where we were dropped off at was still under construction and shouldn’t be used.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Ait Ouffi

Loved our stay here. The hospitality and food was superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

The rooms were large and clean, unfortunately they looked into someone else’s room and a stairway. The Riad is dated with a mediocre breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms do not have airconditioning so having to close the drapes to preserve our privacy made the rooms uncomfortable.
Hôtel & Spa Le Doge
Casablanca

The Art Deco hotel takes a minute to get used to. My sister’s room was so outlandish that they moved her to a different room where she was very comfortable. The staff was fabulous and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Essaouira & Argan Oil Tour
Morocco

Enjoyed the demonstration and walked away with a better understanding on how the oil is made. More of a stop to purchase quality products.

Quality of Experience
Half-Day Private Sightseeing Tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Very informative
Transport
Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Loved all of our stops and really enjoyed our stop at Volubilis.

Quality of Experience
Guides, Drivers and Staff
Transport
Karim did a great job getting making stops and adding adventure throughout the day.
Dades Valley Hike & Lunch with Local Family
Morocco

Loved spending time with our guide and his lovely wife. They were incredibly welcoming!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taxi was definitely an adventure on its own.
Dinner with a Local Family
Morocco

The dinner was delicious! Unfortunately, the wife was so tired that we felt like we were an inconvenience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pottery & Mosaïc workshop
Morocco

We loved this activity! We really gained an appreciation for all the work that goes into the art of mosaics and pottery.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Henna Party
Morocco

The artist was extremely talented in her craft.

Quality of Experience
Transport
Brass Etching Workshop in Fes
Fes

We didn’t have a workshop but we did take a tour of the brass making area and saw the experts at work.

Quality of Experience
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

Wonderful day! Lamb lunch was an adventure and loved meeting the monkeys! Riding a camel was an experience in itself. Two hours with rain, wind and sand felt like authentic once in a lifetime ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ensemble Artisanal (Handicraft Centre) in Marrakech
Marrakesh

Highly recommend a visit. Quality merchandise priced reasonably without the stress of bargaining!

Quality of Experience
Guides, Drivers and Staff
Full-Day Guided Sightseeing in Fes
Fes

Loved our guide Hafid! We felt like we were in great hands from start to finish. When bargaining let him help you. We overpaid at the leather store because we tried to do it ourselves. We learned a valuable lesson and got much better as our trip progressed. He spent two full days with us and we enjoyed it immensely.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Morocco

I loved all of our stops… it’s a long day!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Desert Adventures in Erg Chebbi
Morocco
Quality of Experience
Guides, Drivers and Staff
Erg Chebbi Desert adventure
Morocco
Quality of Experience
Guides, Drivers and Staff
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Le Jardin Secret Gardens Tour
Marrakesh

We ate lunch her which was a beautiful spot to take a break!

Quality of Experience
Guides, Drivers and Staff
Marrakech - Full Day Tour
Marrakesh

Great job acclimating us to the city and giving us wonderful history information.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Marrakesh

What a wonderful way to see Morocco! This was my sister’s first ascension and our 3rd.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Cooking Class at La Maison Arabe
Marrakesh

Great class start to finish! My husband that doesn’t cook loved it as well. We ate the food that we prepared and it was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Private Food Tour
Marrakesh

Unfortunately this was at the end of the day and we felt rushed. We did enjoy the main meal but could have gone with Karim and had the same experience.

Quality of Experience
Food
Create your family's 'Babouche
Morocco

We only had 40 minutes to have a small demonstration about puffs and Babouche shoes. While informative, it was not what we expected.

Quality of Experience
Guides, Drivers and Staff
Carpet Weaving With Berber Women
Morocco

Demonstration and 5 mins each weaving.

Quality of Experience
Hammam La Mamounia
Marrakesh

Excellent!

Quality of Experience
Wine Tasting at Domaine Val d'Argan
Essaouira

They didn’t know we were coming so we moved on to Essaouira where we had a lovely lunch on the beach.

Quality of Experience
Private Kitesurfing Lesson
Essaouira

Our instructor was thorough and knowledgeable. We ended our lesson with a better understanding of the sport and a desire to continue with lessons.

Quality of Experience
Essaouira to Casablanca via Eljadida Coastal Route
Morocco

Uneventful drive. Seeing a sheep on top of a car being transported and a camel along the road was our highlight.

Guided Tour of Hassan II Mosque
Morocco

Beautiful Mosque and a must see since it’s the only one in the country that you can go in.

Quality of Experience
Guides, Drivers and Staff
Off-The-Beaten-Path Casablanca for Early Arrivers
Casablanca

Our trip wouldn’t have been the same without Karim our exceptional driver. From start to finish he was instrumental in getting us from point A to Z with wonderful stops in between.

Quality of Experience
Guides, Drivers and Staff
Transport
It’s amazing how much stuff we got in one car.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Reviewed on Sep 29, 2022

Hi Jennifer,

Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience.

We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and... read more

Hi Jennifer,

Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience.

We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and hospitality of its people and we always treat our guests as members of our family and make them embrace the moroccan inspirational cultures as real Moroccans. Such reviews are what keeps us on progress and pushes us to offer more to our precious travelers.

We are, however, sorry to hear about your experience in Riad Perle D'eau. We have recommended this Riad for many years and no client has ever complained about it or their food service. It is the first time to have such an issue; we will contact them to know the reason behind this inconvenience and avoid any similar situation in the future.

Palais Amani is also one of the best luxury accommodations in Fes. We have booked the same categories for both of you, It sounds strange that you didn't have the same type of room similar to your sister's. We have implemented a new communication system for our booking manager to double check with hotels to assure that all the rooms booked look the same and have same category.

Thanks also for sharing your notes about your experience in the red city. Initially, the purpose from this activity is to learn the steps of making the babouche choes and end up making your own. That's really inconvenient that you didn't experience that as it's a part and parcel of the activity; I have contacted your guide in Marrakech and she promised that such a situation wouldn't take place again.

We are sincerely sorry for the inconveniences and looking forward to seeing you again soon.

Best Regards,
Abdel