Khopra Danda Trek - A great off the beaten path trek in the Annapurna region - Mar 31 - Apr 8, 2018
Booking our trip on kimkim was extremely simple and convenient. We were connected to Ngima right away, and he was professional and attentive all the way through. Everything that we experienced prior to the trip was easy, smooth, and enjoyable.
The trip itself was rather disappointing because our guide failed time and time again to do his job properly. He seemed entirely unfamiliar with the region of Nepal that we trekked through and depended on our porter to do a number of things that he should have been able to do: lead us on our walks, correctly identify and name the mountains we saw, get us to the right tea houses at the end of each day, etc. Certainly we felt like we had been ripped off given the amount of money that we'd paid for our guide's expertise, but the bigger problem was that his incompetence led to some uncomfortable and frustrating problems -- one of them being a rather serious problem when he'd failed to inform us that there were no bottles of water for sale in the whole Ghorepani region (an endeavor to cut down on plastic waste). Had our guide briefed us on this, we could have purchased bottles of water on our way to Ghorepani, or at the very least, we would have known to save our empty bottles to fill up with filtered water. However, we were never advised on this matter, so we simply threw away our bottles assuming we'd be able to buy more. Needless to say, we felt outraged and panicked when we realized that we hadn't been sufficiently briefed, and that we didn't have any bottles for collecting water to get through the evening and the next day's walk. This made it crystal clear that our guide hadn't done his "homework" to prepare for a trek in a part of Nepal that he was unfamiliar with. (We also felt that Ngima should have advised us about the water situation in Ghorepani. The packing list that he shared did not indicate reusable water bottles as a must. It noted that we'd be able to buy bottles of water along the way, which led us to believe that there was no need to bring our own bottles at all. Given the situation at Ghorepani, Ngima really should have equipped us with better advice.)
There was one other incident concerning our guide that really frustrated and disappointed us. He had arranged to pick us up at our hotel in Pokhara at 2:00PM to take us to the airport for our 3:15PM flight to Kathmandu. We waited 30 minutes for his arrival, and then arranged our own ride to the airport when he still hadn't shown up by 2:30PM. We were terribly anxious for that whole half hour as we didn't want to miss the flight back to Kathmandu since we had an international flight to jump on from there. It was bad enough that we had to arrange and pay for transportation that the trip provider should have covered (we found this truly outrageous), but we really couldn't believe how irresponsible our guide had been. A guide should never make his clients feel so worried.
All in all, we are shocked and disappointed that this was the experience we paid for. In truth, we would like to be refunded the money that we paid to have a guide.
Needless to say, we cannot recommend Ngima's company, Nepal Myths and Mountain Trails.