Trang was fantastic to deal with from the sta...
Vietnam | Jun 8 - Jun 22, 2023

D
David M.
Australia | Reviewed on Jun 23, 2023

Trang was fantastic to deal with from the start she was informative and extremely knowledgeable
From being picked up from my Hanoi hotel to start my northern adventure .My driver Tu and guide Hoang treated me as a new friend.The trip to Sapa ,Bac ha,Mu Canchai,Nghialo,Mai Chau ,Pu Luong,Ninh Binh,Haiphong finishing with a night on a La Casta Regal cruise on lan ha bay went smoothly.Hoangs ability to answer all my questions and to inspire me to trek on a daily basis.At the end of each trek our ever reliable driver Tu would be waiting for us.
I particularly loved the homestays.The welcome from the whole family and sharing our evening meal together was a wonderful experience. So many highlights Bac Ha horse races and market,Mu Can Chai birthday celebrations and walking in Ninh Binh to name a few.
Trang also contacted me while on the trip to make sure I was enjoying myself
That’s service for you
I can’t thank Trang,Hoang,Tu and Kimkim for my making my trip so special

Hotel Reviews
Sapa Relax Hotel & Spa
Lao Cai

Great location Views were spectacular Breakfast okay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ngan Nga Bac Ha Hotel
Bac Ha

I think the pork dish we had for dinner was the best thing I ate on my whole trip I loved this place It has a really narrow staircase,little steps but so much character I stayed in a room overlooking the street

Authenticity & Character
Style of hotel
Location
Really central to local market
Staff
Happy to carry luggage ,incredibly friendly
Cleanliness & Comfort
Very local style hotel but really clean
Homestay Mr Don

The family was so welcoming We shared an amazing meal together including a birthday cake Watching buffalo walking through the lanes nearby was a highlight for me People fishing and working in the rice fields

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Homestay Mr. Binh

This homestays is fantastic The dormitory area was beautiful wood We shared another delicious meal together

Authenticity & Character
Cleanliness and delicious food
Location
In a quiet area
Staff
His mother in law was so friendly a real character
Cleanliness & Comfort
Toilets and bathroom area spotless
Mai Chau Homestay

Loved the view across the rice fields A lot of construction on site so we’re a bit disorganised Watching a man and his son crabbing in the rain was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sitting on your verandah area was pretty special
Pu Luong Home

The swimming pool was incredible Food was just okay Very limited breakfast choices

Authenticity & Character
The way it sits on the side of a hill surrounded by rice terraces
Location
Bit of a walk down from the main road also lots of steps
Staff
Very young,inexperienced group who did their best
Cleanliness & Comfort
Tam Coc Ricefield Resort
Ninh Binh

Hotel a little bit out of the way from the action Swimming pool good but very hot area The staff were great and couldn’t do enough for you

Authenticity & Character
Goats walking past was pretty special
Location
Staff
Hotel manager and head waitress were really great to deal with
Cleanliness & Comfort
A little bit understaffed so delays in room cleaning
The Opera Hai Phong Hotel

Basic hotel located in a great location Not all rooms equal I changed because no aircon and got a great view No breakfast facilities

Authenticity & Character
Location
In a really interesting area for walking around
Staff
Cleanliness & Comfort
La Casta Cruise

Room was fantastic Lying on your bed looking at the changing landscape was spectacular

Authenticity & Character
Location
Really special
Staff
All the staff were fantastic but Rose and Lucky made the cruise happy Their ability to organise everyone and events be such fun So talented
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Jun 27, 2023

Hi David,

Thank you much for your review and I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang