Trip to Colombia - Dec 29 - Jan 5, 2019

Traveler: Dan R. - Local specialist: Yuliana Martínez

While the planning process was quite smooth initially, at the last minute there appeared to be a rush to assemble information from us. Further, we did not received an updated itinerary to include hotel changes before we left on our trip.

But, those details aside, we had a great experience overall and an especially memorable experience with two of our local guides; namely Maria and Vivi. Their attention to detail, promptness and professionalism was outstanding.

Yuliana Martínez profile photo
Yuliana Martínez, local specialist, responded to this review:

Hello Dan!
We are glad to hear that your trip in Colombia was a good experience for you! We hope you enjoyed your trip plan, the food, landscapes and culture, it was a pleasure to have you all here. We apologize for the rush for the information at the end, we realized we did not have all the information about each member of your family, which is really important for us. We had to make some last minute changes to ensure you had an amazing trip, december is a bit chaotic, we hope you undertand, we always try to give you the best options. We hope all your family are fine.