Great Team, Well Coordinated, Super Flexible/Accomodating
Ecuador | Jun 21 - Jun 29, 2022

Jacob
Jacob S.
Laguna Beach, CA | Reviewed on Jul 01, 2022

We honestly can't say enough how much our family appreciated all the effort that went into planning and orchestrating our trip. There was some unexpected civil unrest throughout the country when we visited, we even considered cancelling the trip all together but we're so glad that we didn't. Mathias and his team were amazing and were great at keeping up to date on the situation and changed our itinerary to help us avoid protests and demonstrations. Although it was a bit dissapointing that we weren't able to do everything we had originally planned on, the activities they replaced them with seemed just as good if not better and we still had a great time.

The other standout was just how well everything was coordinated. Between our tour guides, bus drivers, and hotel staff, it seemed like everyone knew our itinerary better than we did, and were so great about keeping us updated with the time table and what to expect. This was especially nice since we were travelling with small kids and helped us focus on the experience and not the logistics.

We would highly recommend Kimkim to anyone and of course Matias, Liz, Milton, and all the other great people we interacted with during our trip.

Hotel Review
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great staff, super helpful, and very clean and comfortable, modern accomodations. It was my niece's birthday during part of our stay and they decorated her room while we were out to make it extra special for her.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Jul 19, 2022

Emmely & Jacob,

it was a pleasure planning and organizing this trip for your family, your sister‘s and of course your mother! The local strikes made it necessary to make a few changes to your program, but I‘m happy to hear that you and the kids enjoyed the alternative activities!

I‘m sure you have told them already in person, but I will let Liz and Milton (and everyone else involved) know how happy you were with their services!

Thanks again for travelling with us, I wish you many more fun family trips to the four corners of the world!

Always safe travels,
Mathias