An unforgettable trip to Morocco.
Morocco | Nov 18 - Nov 25, 2023

M
Manoj N.
Santa Clarita, CA | Reviewed on Nov 27, 2023

We wanted to visit Morocco for a long time and the soccer semi-final entry pushed up to go ahead with the trip :-) Honestly, I had never heard of Kimkim before and once I started engaging with different tour operators, I started loving it. Right from the start (earlier this year), I have been working with Abdellah on the details, tours and costs. He is extremely helpful, communicated really well and is quick to get back to you with answers to your questions.
We were very lucky to have Faissal as our driver. He is very humble, respectful and a very safe driver. He was with us for a week from our Marrakesh airport pickup all the way to our departure from Casablanca airport. His English communication skills is excellent and he responds fast over Whatsapp. We always felt safe with him on our side. Very lucky to have him as our driver. Our English guide in Marrakesh was Hanan. She was awesome in every respect. She took the time to explain in detail the different sites we visited in Marrakesh. She also has excellent English communication skills. She never rushed us anywhere and let us take our time to absorb the local vibes. We even had her join us for lunch. Pray you get Hanan as your English guide :-) . The same goes with Abdel who was our guide in Fez. He walked us around and gave detailed explanations of everything in the never ending souk streets. He was very patient and treated us with deep respect. Overall, we had an amazing trip and miss it so much. We will definitely visit Tangier and Chefchaouen the next time as we fell short of days in this trip. Our best night was at the Luxury camp in Sahara desert. What a night! The breakfast and dinner served there was fabulous. On top of all, we enjoyed some good Berber music over campfire.

There were only 2 irritating issues which I am sure can be smoothened our for future visitors. The first one was the visit to the Berber carpet factory which we think was hard sell marketing of carpets. For a tourists, there is nothing to see but a store where you are shown different rugs. We love animals and have no animal products at home so it was a little awkward for us to be sold rugs made of animal fur/skin :-) The second issue was the 2 nights stay at Fez. We were supposed to stay 2 nights at Riad Ghita but the first night after waiting for long time we were told to stay at Riad Soleildor. There were no bathroom doors, enough toilet paper there. The next day we were shifted back to Riad Ghita.

Overall we left with a very warm opinion about Morocco and her people. Moroccans are proud of their culture and love to show it to the world. In turn, they have respect for people from other cultures and backgrounds no matter where you come from.

We would definitely be engaging Original Travels for our next Morocco trip. We would be recommending them to our friends here in the US and also to our friends and family in India.

Thank you Original travels, Faissal, Hanan and Abdel for making our vacation a very memorable one.

Hotel Reviews
Riad Bayti
Marrakech

Great breakfast and lovely rooms.

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Riad Ghita
Fes
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Kasbah Titrit
Ait Ben Haddou
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Mövenpick Hotel Casablanca
Casablanca
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Tiziri Luxury Camp
Merzouga
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Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 02, 2023
Hi Manoj, Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels. We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider. It brings us immense joy to hear that Faissal, your driver, provided a... Read more

Hi Manoj,

Thank you immensely for taking the time to share your detailed and insightful feedback regarding your recent trip to Morocco with Original Travels.

We're delighted to learn that our staff's dedication, knowledge, and professionalism significantly enhanced your travel experience. Their commitment to ensuring you had a memorable and enriching time in Morocco reflects our core values as a travel service provider.

It brings us immense joy to hear that Faissal, your driver, provided a safe and enjoyable journey throughout your stay, and that Hanan and Abdel, your guides in Marrakesh and Fez respectively, offered you in-depth insights and a deeper understanding of the rich culture and heritage of these beautiful cities.

We are, however, deeply sorry to hear about the less favorable aspects of your trip, particularly the visit to the Berber carpet factory and the inconvenience regarding your accommodation in Fez. Your feedback regarding these issues is invaluable to us, and we assure you that we'll take proactive measures to ensure a smoother and more tailored experience for future travelers.

We are genuinely grateful for your trust in Original Travels and for considering us for your future trips to Morocco. Your recommendation to friends and family both in the US and India means a lot to us, and we are honored to have had the opportunity to be a part of your memorable vacation.

Thank you once again for choosing Original Travels, and we eagerly look forward to welcoming you back to explore more of Morocco's treasures in Tangier, Chefchaouen, and beyond.

Warm regards,
Abdel