Working with Kim Kim was so easy!...
Costa Rica | Jun 14 - Jun 25, 2025

Margaret
Margaret S.
Seattle, WA | Reviewed on Jun 26, 2025

Working with Yuliana was very easy. She listened to my needs and we worked around my husband’s limited mobility to still have a great vacation. Every pick up, whether it was for a transfer or an activity arrived just when Yuliana told me it would. We were very impressed with the organization and coordination of our vacation from start to finish!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Very basic, but comfortable. Big property, too spread out. Long walk to front desk for excursion pick up. Food okay.

Authenticity & Character
Very basic
Location
We would have liked to be closer to town
Staff
Friendly, but communication gap
Cleanliness & Comfort
Hotel Locanda Samara Beach
Samara

This was our least favorite hotel. The room was dark and damp. There was really nowhere to go and sit during the rain storms other than our room. The dining area had so many flies that it was hard to enjoy our meals. Our room 2B didnt have a safe. My husband had $160 taken from his wallet on our last day there while we were at breakfast. The hotel was in a great location but i wouldn't recommend it for future guests. The horsebackriding excursion on the beach and thru the jungle was the best one that o have ever taken. The hotel excursion gal was super helpful in helping us plan this.

Authenticity & Character
Location
Great walking distance to other places to eat that were close by.
Staff
Very slow service in dining area.
Cleanliness & Comfort
More places to sit, other than in our room during rain storms. There was a lot!
Hotel & Spa Poco a Poco
Monteverde

Great hotel! Very cute decor. Nice pool with a swim up bar and hot tub area. There was still some construction at this property but it wasnt a problem. Good breakfast and menu for lunch, snacks or dinner.

Authenticity & Character
The decorations. The cute area that we could hang out and watch the NBA game without being stuck in our room.
Location
Great location. Lots of places to eat other than the hotel right across the street
Staff
The pool waiter. I dont remember his name
Cleanliness & Comfort
Everything
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Pretty hotel, very comfortable. Great location. Lots to do nearby.

Authenticity & Character
Not much character. Just an upscale place to be before heading home
Location
Great places to eat nearby.
Staff
Very helpful with recommendations
Cleanliness & Comfort
Clean, quiet and within walking distance of resturants and sights
Activity Reviews
Caño Negro Wildlife Refuge Boat Safari
Caño Negro Wildlife Refuge Boat Safari
Arenal/La Fortuna

Great guide on the river. Pointed out a lot of wildlife and helped us get good pictures on our cameras. Very knowledgeable!

Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

Very knowledgeable guide, she was funny and made the tour special. Many different station to see , feel and taste the coffee process.

Quality of Experience
Very organized
Guides, Drivers and Staff
Friendly, funny and knowledgeable
Transport
On time, AC and clean.
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

Beautiful place, amazing setting to have a cocktail and chat with fellow travelers from around the world. Good buffet dinner afterward.

Quality of Experience
Lovely setting
Guides, Drivers and Staff
Transport
On time! Very nice
Horseback Riding to La Fortuna Waterfall
Horseback Riding to La Fortuna Waterfall
Arenal/La Fortuna

The two men that led the horseback ride were very good about keeping a close eye on everyone and make sure we were safe. Bratiful ride to the waterfall through the jungle. The walk to the waterfall and back was too strenuous for us to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde