Long Weekend in Fascinating Venice Italy
Italy | Mar 31 - Apr 6, 2026

L
Laurel S.
Japan | Reviewed on Apr 10, 2026

Our trip planner, Guilia, was excellent. Her responses on text and e-mail were immediate and she was able to orchestrate many moving parts seamlessly. I loved the personalized travel application for each family member since we had a number of schedules to manage. I loved the kimkim communication platform which help me organize my thoughts and respond quickly for answers I knew and later for things I had to delay. It would have been helpful to know in advance the walking times to our various tour destination points. A preprinted map with meeting points, restaurants and bars may have been useful. Our cooking class was delightful but it was scheduled at 7pm and the pasta was finished and served at 9pm. It was also not enough to be considered dinner for six people. It was a snack and would have been a nice light lunch or day activity. Our tour guides were very sweet and knowledgeable but we suffered from tour guide fatigue and had to cut our last (4th) tour short. Also, next time I will ask the planner to add restaurant recommendations to use as a starting point for planning. Hotel location on the water was perfect for our family of adults with plenty of cafes and space for gathering. We loved our sunny weekend in the fascinating city of Venice. Thank you!

Local specialist: Giulia Carucci
Giulia
Giulia Carucci
Local specialist in Bologna | Replied on Apr 10, 2026
Thank you Laurel for your very nice review, I am really happy to hear that you enjoyed your family trip in Venice! 😊
I am only sorry to hear that the food was not enough during the cooking class: it was a Pasta and Tiramisù cooking class, that was supposed to include also an apéritif...so this certainly would not include any second dish or extra side dishes, but the Pasta was supposed to be enough for all of you. Thank you for this feedback, it is the very first time we receive such a remark...
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Thank you Laurel for your very nice review, I am really happy to hear that you enjoyed your family trip in Venice! 😊
I am only sorry to hear that the food was not enough during the cooking class: it was a Pasta and Tiramisù cooking class, that was supposed to include also an apéritif...so this certainly would not include any second dish or extra side dishes, but the Pasta was supposed to be enough for all of you. Thank you for this feedback, it is the very first time we receive such a remark about the quantity of food, so I have immediately contacted our partner to understand what happened. Thank you for letting me know!
As far as the starting time of the cooking class is concerned, I am sorry to hear that it was finally too late for you, but as you will certainly remember...you specifically asked me to move the starting time to 7pm so that you could have the entire afternoon at your leisure and the time to get ready for the cooking class with no rush on that day. I should have maybe been clearer about the fact that you would not be able to start eating before 8.30-9pm, considering the time needed to prepare your dinner.
I am also glad to hear that you liked the Vamoos app and the personalization of the schedules for the different family members! I hoped that sending the restaurants recommendations well in advance to the final roadbook (I sent them around mid-February so you could have the time to carefully reason about restaurants) would have been enough, but yes, if you have specific needs or wishes about restaurants, it is definitely important to clearly let your planner know, so that the rest of the trip can be "built" accordingly.
The weather was so perfect over Easter weekend, I am so happy that you were so lucky during your holiday!
Thank you for the time you reserved to letting us have all your precious feedbacks, and I really hope that despite the ittle inconveniences you pointed out, your vacation was finally as good as expected!
A big hug from Italy!
Giulia