Randall did a fantastic job setting up this t...
Costa Rica | Jan 8 - Jan 17, 2020

D
David G.
Wilmington, DE | Reviewed on Jan 23, 2020

Randall did a fantastic job setting up this trip for 2 couples. The hotels were top notch-Hotel Arenal resort- a very nice property with spacious rooms. Belmar Hotel-Monteverde great views, good food- an ecocentric property, very pleasant staff. La Mansion- Manuel Antonio- a nice property with great views. Staff are nice people but need significant training. The first room they wanted to give one of us had broken AC and a broken sliding door. It took some convincing to change rooms. Bar service made mixed drinks with little alcohol. Hotel Grano de Oro -San Jose nice hotel, fantastic food.

Private and semi private rides between locations were fine. Some Costa Rican roads are better than others. Kim Kim arranged four events. Christian of Pur Vida led us on a hike through Hanging Bridges and La Fortuna waterfall. He was a little rushed at Hanging Bridges. Overall a B+. Oscar of Monteverde night tours led us on a night hike.Nice job- we actually saw wildlife - A. Carlos of Monteverde Experts led us on a tour of the cloud forrest was exactly that a well spoken expert- A+. Our last experience was a boat ride in a mangrove swamp led by a man from Tuscane tours. He was young and let one patron orchestrate the 2 hour tour. It was very frustrating- grade of C.

Everything that Kim Kim set up went off as planned. They deserve an A+.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 27, 2020

Hi David,

Thank you for your review and comments. I am glad that you have enjoyed all the hotels that we arranged for you as well as the activities. I appreciate your feedback about the guides and I will make sure to pass your comments to the tour operators.

We hope to have the chance to welcome you again and organize a new trip in our country in the near future.

All the best,
Randall