We had a last minute hotel change in Chefcho...
Morocco | Oct 1 - Oct 7, 2025

Mary
Mary M.
Columbus, OH | Reviewed on Oct 08, 2025

We had a last minute hotel change in Chefchouen to a less expensive hotel - we felt badly about that because we were looking forward to the view and obviously think the price difference should be refunded. But otherwise our hotels were quite nice - especially Fez. The people in each hotel could not have been nicer, the breakfasts were great and accommodations good.
Our driver Mohammed, was exceptional. We all were so happy with him, his care and attention. Five stars for Mohammed.
As for city guides, Amin in Marrakesh and Karim in Fez were superb - knowledgeable, understandable and flexible. We learned a lot.
Baba in Chefchouen was on his third or fourth tour of the day and he was tired and irritable. He actually chastised us for buying our merchandise in Marrakesh and Fez and not in Chefchouen, and went even further by saying, “how many rugs did you buy?” “You paid 4-5x for your goods in Marrakesh and Fez. We understand he just wanted commission at “his father’s” store. That tour left us feeling bad about him.
I would definitely use KimKim again on the basis of the well-organized trip and our driver and first two guides. Thank you, Hakim.

Hotel Review
Riad Fleur d'Orient
Marrakech

Staying at Riad Fleur d'Orient was a delightful experience. The people there were fabulous and incredibly friendly. Everyone was always smiling, which made our stay pleasant. The riad itself was not the fanciest but definitely the most interesting. I absolutely loved the atmosphere.

Activity Reviews
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

The guided tour in Marrakech was fantastic. Our guide was knowledgeable and very nice, making the whole experience enjoyable. He added a personal touch, taking us to what he claimed was a relative's drug store, which was quite fun without any hard sell. It was a memorable part of our visit.

Sunset Camel Ride in Agafay
Sunset Camel Ride in Agafay
Morocco

Our day in the desert with activities like the sunset camel ride was absolutely special. The food was wonderfully prepared, and the hosts were incredibly accommodating. We felt welcomed, and the entertainment provided made it an unforgettable experience. Truly a highlight of our trip.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Nov 01, 2025
Dear Mary, Thanks a lot for your wonderful review! First of all, I’m glad the overall experience has been great and that you enjoyed Morocco and most of the services we included in your journey. Starting with the accommodations, I agree there has been a last-minute change in Chefchaouen that I anticipated to make to offer you a property at the same level of comfort but with a better location, keeping you in the heart of the Medina. I’d like to reassure you that both the original... Read more

Dear Mary,

Thanks a lot for your wonderful review!

First of all, I’m glad the overall experience has been great and that you enjoyed Morocco and most of the services we included in your journey.

Starting with the accommodations, I agree there has been a last-minute change in Chefchaouen that I anticipated to make to offer you a property at the same level of comfort but with a better location, keeping you in the heart of the Medina. I’d like to reassure you that both the original accommodation and the one you stayed at are within the range.

Moving to the driver, I confirm that Mohamed is one of our best drivers. Our travelers are always in safe hands with him, but I should also say it’s the same case with the other drivers! 😀

Arriving at the guided visits, I’m happy you enjoyed both the Medina tours in Marrakech and Fes with Amine and Karim. However, I’m deeply sorry for the behavior of the guide in Chefchaouen. I’ll take care of your important feedback and ensure our future experiences go in the best conditions possible.

Well, it has been a pleasure working with you, Mary! I'm confident you'll use Kimkim for another time, and we're committed to delivering more memorable journeys for you and your loved ones!

Best,
Hakim