5 Days in Morocco: 4 Itinerary Options
Morocco
|
Dec 30 - Jan 5, 2019
Our driver, Driss, was fantastic. I can't say enough good things about him, however, since we did not use kimkim to book our accomodation, there were a few issues getting to our hostels. I sent our flight and accommodation itinerary for the entire trip to kimkim prior to our arrival but our driver was not given any of this information. I listed check in and out dates, addresses and phone numbers, so I assumed that directions to locations would be figured out in advance. Again, I do not believe this is the fault of our driver, but rather a miscommunication on kimkims part. I found the online itinerary a bit misleading. It says "explore the maze like city with a local guide" in Fes. Yet kimkim provided no guide so we used a guide from our hostel (that we had to pay for). We needed to be at our hostel in Merzouga by 4pm to start our camel trek yet this info wasn't sent to our driver so we didn't make it until 5. We were very lucky that our hostel waited for us but they weren't happy about it. It says that you'll visit Rissani for a local market and donkey parking lot, which we didn't see. It then says you'll take "a river walk through the Todra Gorge." Most of the things advertised are really just quick photo stops. There was a lot of driving and the majority of the day was spent in the car. I don't believe this was made clear through the itinerary. And I believe if we had known this we would have planned our days differently. We very much enjoyed all of the places we stayed but would have appreciated more communication/organization from kimkim. This was our first time using a tour company. We paid $800 for a driver. Having a driver was a huge advantage compared to taking the bus, but I felt like there was a bit of false advertising when it came to the rest of the itinerary. Overall I'm very happy we had Driss as our driver and that we used a tour service because we only had a short time in Morocco. After our trip I'm left with the question of whether or not hiring our own driver would have been a cheaper option since we didn't feel as fufilled by the other things kimkim advertised.
We are extremely disappointed to hear that many elements were disappointing to say the least. We take all comments seriously and use it to improve our quality services. The detailed itinerary was given to our driver who was supposed to respect all the details mentioned on it, we briefed him that all the visits should be done as prevue and as confirmed to you. We have briefed the... Read more