The overall experience was great. Our KimKim ...
Japan | Mar 30 - Apr 7, 2024

Ebi
Ebi M.
Ashburn, VA | Reviewed on Apr 14, 2024

The overall experience was great. Our KimKim specialist was very helpful, responsive, and available especially during our trip.
All the guides that we received in Japan were amazing and went above and beyond.
Just to clarify, I would categorized this trip as an adventure and not so much of a relaxing vacation so we did lots of activities and sight seeing (30K+ steps on daily basis). I had 3 children (9-14) with me so it was a bit challenging at times however the guides were incredibly helpful to minimize the pain.

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Local specialist: Kate Long
Kate
Kate Long
Local specialist in China | Replied on Apr 15, 2024
Dear Ebi, Thank you for your detailed feedback on your recent trip. I'm thrilled to hear that you had an overall great experience!!πŸ˜€ It's wonderful to know that our guides in Japan met and exceeded your expectations. Their dedication to ensuring a high-quality experience for our travelers is something we take great pride in. I will be sure to pass along your compliments to them; it's comments like these that motivate our team to continue delivering exceptional service. 😊 I understand that... Read more

Dear Ebi,

Thank you for your detailed feedback on your recent trip. I'm thrilled to hear that you had an overall great experience!!πŸ˜€

It's wonderful to know that our guides in Japan met and exceeded your expectations. Their dedication to ensuring a high-quality experience for our travelers is something we take great pride in. I will be sure to pass along your compliments to them; it's comments like these that motivate our team to continue delivering exceptional service. 😊

I understand that you categorized this trip as more of an adventure, with a full schedule of activities and sightseeing that required a significant amount of walking. It's commendable that you and your children took on this challenge with enthusiasm. I'm glad to hear that our guides were able to support you and make the experience as enjoyable and pain-free as possible for your family.

Please know that we always aim to tailor our travel experiences to suit the preferences and needs of our clients, and your feedback will certainly help us in refining our offerings for future travelers with similar interests 😊

We hope to have the opportunity to assist you again in planning your next adventure, and we'll be sure to take into account the energy levels and interests of you and your children to ensure a well-balanced experience πŸ™Œ

Once again, thank you for choosing us for your travel needs, and we look forward to welcoming you back for another memorable trip in the future😊

Warm regards,
Katie😊