Guides: Siem Reap- Our guide and driver were ...
Thailand
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Jun 18 - Jun 28, 2024

Guides: Siem Reap- Our guide and driver were perfect. Thank goodness our guide knew all of the best spots to see. His itinerary was much better than the one provided by KimKim. Bangkok- Guide and driver were perfect. Tammy knew all of the best spots, the best itinerary- again, much better than listed on Kimkim itinerary. Chiang Rai and Chiang Mai- Driver great. Our guide was nice but her English was terrible. She only spoke when we asked questions, and most of the time she could not understand us. She veered off of our KimKim plan as she did not want to go to Myanmar. Phuket- Guide and driver fine. She was nice but was never really our guide. All she did was ride in the car while we were driven to hotel, airport and Phi Phi island boat excursions.
Hotels: Siem Reap- Perfect!!! Bangkok- Perfect. Chiang Rai- A bit old and dated, but perhaps the nicest one in that area. Chiang Mai- Loved this hotel! Phuket- Dreadful. I put 100% faith in what you chose and planned. First the hotel was huge- we wanted small. It was a family one and we only wanted adults. It was on the west coast where swimming was too dangerous. How was I to know that? Also, yes, I did say I wanted Phuket, but I wish Kelly had suggested other options, like Koi Samui. I had no idea Phuket was going to be so crowed, I hated the hotel, and was really disappointed that we couldn't even go into the water.
Activities: Siem Reap- Awesome. Loved all the Ankors, and again, so grateful our guide knew the places to take us that were not on our KimKim itinerary. The street tour was fine, but we were so tired. I liked the village tour, but seeing that we are supposed to be very careful about food, I didn't eat anything, but my daughter did, and she got really sick. The timing was off for the lake tour- to the airport, we arrived way too early. Bangkok- Again, thank goodness for our guide. She was always ready with a snack, water, a wipe. She took us on the best adventures. But again, she got us to the airport 4 hours before our flight. Bad planning on KimKim. Chiang Rai-Unfortunate that our guide wouldn't take us to Myanmar even though on our itinerary. The gardens were pretty. We loved the boat ride. The opium museum was super dated and could give the information in a better way. The Karen village was the worst. It felt like we were looking at animals in a zoo. Chiang Mai- The elephants were the best! Phi Phi islands were cool- although SO many people. KimKim has to get better at just leaving the facts on the itinerary- 1. What time pick up. 2. What to wear. 3. What to bring. 4 How long drive times and activities. 5. What time home .
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We are warned again and again about fruit, veggies and water. Yet we were taken to a remote village to be fed their food. My daughter got very sick.








Thank you so much for taking the time to share such detailed feedback on your recent trip. I'm truly glad to hear that many parts of your journey — especially in Siem Reap, Bangkok, and Chiang Mai — were memorable, and that you had some excellent experiences with the guides and drivers there. I'm especially happy that the guides in Siem Reap and Bangkok went above and beyond to enhance your trip with their local knowledge and personal touch. That’s exactly the kind of experience... Read more