Truly customized amazing experience
France | Jul 31 - Aug 12, 2023

Jeremy
Jeremy W.
Rochester, MN | Reviewed on Apr 12, 2023

The KimKim interface and Clément's flexibility and attentiveness were amazing.

First, before the trip we truly partnered with Clément to design a vacation everyone was very happy with. I did take a few iterations but Clément was understanding and had many wonderful ideas. Before we left everything needed was booked and provided. This significantly decreased the stress of vacation planning especially when you are dealing with a family vacation with children.

I don't feel like we are demanding customers but during the trip we did have hiccups a few times along the way and Clément and the rest of his partner staff were wonderful, patient, understanding, and I always felt they would take care of us if something went wrong.

The two bicycle tours we did were a lot of fun. David in Nantes was patient, friendly, knowledgeable, and went with the flow on a few instances of poor weather. CiCi in Paris kept the kids entertained, was very knowledgeable, and I felt safe with her leading our group in some very busy parts of the city.

Hotel Reviews
7 Urban Suites
Nantes

Nice clean hotel. Breakfast was very good. Staff was polite and kind. There is a market next door which was convenient. It's not super close to restaurants or shops but that did make it quiet. Walkable to the main areas but is a bit of a hike.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Lorette—Astotel
Paris

Location was good close to shops and restaurants. Breakfast was alright but not fantastic. They did lose our train passes that were supposed to be waiting at the front desk for us which was frustrating. If you are on the lower floors the subway/metro train can be loud. Rooms were clean and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discover the "Machines de l'île"
Discover the "Machines de l'île"
Nantes

Everything was very interesting to see. All communication was in French so had to install application to get English explanations but felt this missed out on some of the experience.

Nantes discovery tour by bike with a private guide
Nantes discovery tour by bike with a private guide
Nantes

David is from Nantes but has had life adventures he is happy to talk about. Is very knowledgeable about the area and seems passionate about being an advocate for Nantes. Really enjoyed the tour.

Quality of Experience
Guides, Drivers and Staff
Arc de Triomphe timed entry tickets
Arc de Triomphe timed entry tickets
Paris

A quick tour but has beautiful views. Worth the hour or two to do.

Eiffel Tower Tickets
Eiffel Tower Tickets
Paris

Really enjoyed this experience and was on our life bucket list. Our tour guide was extremely nice, patient and made everything move quicker.

Cruise on the Seine
Cruise on the Seine
Paris

Was relaxing and interesting to see the city from the river. Was nice to be able to see some sights in a more relaxing adventure after a lot of walking.

Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

Le Louvre is well known and not a secret. Just be prepared for lots of waiting and crowds. There is more to see here than can be experienced in a day.

Parisian bike tour in the "Latin quarter" and "Le Marais"
Parisian bike tour in the "Latin quarter" and "Le Marais"
Paris

I had some doubts if the 'Amazing Race' theme would be fun but it really was. The parents and 3 children were very entertained and still got to see some behind the scenes parts of the city. Our tour guide CiCi was amazing. Energetic, fun, patient, and very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Clément Thonneau
Clément
Clément Thonneau
Local specialist in La Rochelle | Replied on Apr 13, 2023
Wow, thank you for taking the time to leave such a wonderful comment and feedback, Jeremy! It was an absolute pleasure assisting you with your trip to our beautiful "douce france". Your kind words mean a lot to us, and I'm thrilled to hear that you had a great time exploring our country. All my apologies again on the mishap with your metro pass, but I'm glad that we were able to resolve the issue for you even if it wasn't in time. Your feedback on the accommodations and activities is... Read more

Wow, thank you for taking the time to leave such a wonderful comment and feedback, Jeremy! It was an absolute pleasure assisting you with your trip to our beautiful "douce france". Your kind words mean a lot to us, and I'm thrilled to hear that you had a great time exploring our country.

All my apologies again on the mishap with your metro pass, but I'm glad that we were able to resolve the issue for you even if it wasn't in time. Your feedback on the accommodations and activities is incredibly valuable to me, and I appreciate you taking the time to share your thoughts. Your insights will definitely help me provide even better service in the future.

Once again, thank you so much for choosing to travel with us and for your kind words. It was truly a pleasure to have you as our guest, and I hope to have the opportunity to welcome you back to France in the future!