Fabulous Trip of Southeast Asia!!!
Thailand | Jan 29 - Feb 17, 2026

Dana
Dana F.
Ashburn, VA | Reviewed on Feb 23, 2026

My husband & I just returned from an AMAZING 3 week trip to Thailand, Cambodia and Vietnam. Truly, the trip of a lifetime! Our local specialist , Tina, left the company literally weeks before our trip and I was concerned about the impact it would have on our experience. There was nothing to worry about! Bella, picked up the ball and was there to help us every step of the way. Drivers and guides met us as scheduled. We had 5 flights within our trip and 7 different hotels. There were lots of moving parts and KimKim did an incredible job! We felt safe and well taken care of. We saw beautiful temples, visited busy markets, ate delicious food, sea kayaked, and went on multiple boat trips including a mini cruise. It was a very comprehensive trip. The only challenge we encountered was a couple of times the room description/pictures did not match what we received. Also, I would say the floating village in Cambodia is not worth visiting. Our guide said that things have changed a lot there since COVID. If you have an opportunity to visit this part of the world, please do. You will not be disappointed!

Hotel Reviews
Anantara Riverside Bangkok Resort
Bangkok

Beautiful hotel in a wonderful location! The overall tone of the Anantara Riverside is very peaceful. It is a large size property with buildings only about 6 stories high - So doesn't feel like an urban hotel but, you are in the city - and has a gorgeous pool. Their sister property is right behind the hotel and is 27 stories high with a wonderful rooftop bar/restaurant (SEEN) that is a great way to get an aerial view of the city. The hotel boat shuttles are so nice (and included) and are a great way to experience life on the river and they provide transportation to ICONSIAM and the boat ferry station. The customer service at the hotel is top notch. EVERYONE from the bellman, concierge, housekeeping, and people in the restaurants was warm and attentive. We did have a little challenge when we first arrived and the manager, Hana, was quick to help us resolve the issue and was so understanding. Her level of service was much appreciated. Also, they serve THE BEST breakfast in Thailand!! In addition, the evening show with dinner was delicious and entertaining. The rooms are incredibly comfortable and the bed is heavenly! Would definitely recommend this hotel!

Authenticity & Character
Lobby is beautiful. Landscaping and view of the water.
Location
Right on the river!
Staff
EVERYONE was so warm and kind. Hana was incredibly helpful and attentive when we had to deal with an issue at the hotel.
Cleanliness & Comfort
The bed was so comfortable! The hotel was very clean!
Phra Singh Village
Chiang Mai

Really nice boutique style hotel located in the old city. The rooms are very comfortable and spacious. Great bed! The hotel offers free 10 minute massages everyday and a local activity - ie flower arranging - which is a nice experience. The breakfast offering was pleasant , just not exceptional. LOVE the spa which is located just around the corner. AMAZING place!!!

Authenticity & Character
Very pleasant and comfortable place. Pretty courtyard.
Location
Right in the old town so you can walk to restaurants. Also, there a great laundry spot (around the corner)where you can drop off your laundry (very affordable) and they will deliver it back to the hotel when it is done. Finally, GRAB cars are very easy to get and therefore you can go anywhere you need to in the city!
Staff
Cleanliness & Comfort
Great bed!
The Shore at Katathani Resort, Adult Only

This is the nicest hotel room we have ever had!!! Truly exceptional. Big beautiful bed in an enormous bedroom with sliding glass doors to our private pool and patio. Gorgeous bathroom with claw foot free standing tub and enormous shower. Wonderful bath products and fabulous slippers. The common areas were very nice too. Beautiful outdoor pool that over looks the beach. But be aware that there are no beach chairs at this hotel. Beach chairs are available from a public offering. Gorgeous sun sets each day!! Delicious breakfast. And "buggy" rides available from your room to anywhere you need to go on the property. This hotel is set vertically up a major hillside. So not very walkable.

Authenticity & Character
While my room was WONDERFUL the information about the room (and what I thought I had booked) said expansive ocean view. That is NOT the room I got. There was NO sea view and I remember specifically asking to have the sea view. While it was a shock and a disappointment, the room itself remained top notch.
Location
Very quiet end of Phuket with beautiful sunsets!!! BUT it takes 2 hours to get there from the airport because of traffic.
Staff
Buggy drivers were so friendly!
Cleanliness & Comfort
GORGEOUS room and bathroom!! AMAZING bed.
Amatak Boutique Hotel

Comfortable little hotel outside crazy Siem Reap! Room was simple, very clean, with a comfortable bed. Customer service was top notch. Breakfast was basic.

Authenticity & Character
Location
Away from the craziness of the town but, easy to catch a tuk tuk into the city!
Staff
They went out of their way to welcome us. Had a personalized message - laid out in flowers - on our bed when we arrived!
Cleanliness & Comfort
GRAND HOTEL du LAC Hanoi

Wonderful hotel in Hanoi! VERY welcoming staff, especially Quan Hong! He was like a ray of sunshine every time we saw him. So warm and friendly. Our first room (while clean and bright) was very small and he kindly found us a little larger room when we returned. The breakfast was very delicious and our waitress always had a big smile - I am sorry I don't remember her name - and was warm and welcoming. Great location. While walking in Hanoi is a challenge, this hotel is accessible to both the old quarter and the lake!

Cleanliness & Comfort
Very clean, great bed, sound proof!! Rooms are a bit small.
Athena Cruise
Ha Long Bay

Wonderful way to experience Ha Long Bay! Ha, the general manager, is doing a fabulous job running this cruise experience. He has a warm demeanor and is engaging with both the guests and the staff. Unfortunately, our first room we stayed in did not look like the pictures of the room we had booked. It was incredibly disappointing and uncomfortable. Ha was able to move us to a suite for our second night which changed our whole experience. If this had not happened, I would have been very disappointed. It was a game changer. The common spaces on the boat - the dining room and the top deck - were very nice and comfortable. LOVED the cooking class on how to make spring rolls. So fun! Food was plentiful and tasty. Breakfast leaned more towards serving an Asian palate than an American one. I just can't eat soup for breakfast! But, if you asked for something different they were quick to make whatever you requested. I am happy we did the 2 night experience - especially once we got a nice room! - but also, we had the opportunity for the day trip on the Sunshine boat to kayak and explore. The lunch on that boat was INCREDIBLE! The best meal we had on Ha Long Bay and the tour guide was terrific! I am really glad we had this opportunity to explore this beautiful part of Vietnam. The only sad piece was all of the plastic trash in the water. Truly shocking!

Authenticity & Character
The room I booked was NOT the room I was initially placed in. Had I not been moved the second night, this would not have been a good experience. The pictures I was sent and the information about the room I booked was incorrect!
Location
Staff
Ha was terrific
Cleanliness & Comfort
Be ware of the rooms on the bottom of the boat. The mattress is a killer!
The Park Nine Suvarnabhumi
Bangkok

Great hotel near the airport! Beautiful hotel lobby and pool. Delicious on site restaurant.

Authenticity & Character
Clean, comfortable , good sized rooms. GREAT pool!
Location
Close to the airport!
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok

Seeing Bangkok was exciting! Our drawback was our guide. Leo was very nice but, not very good at explaining Bangkok and Thailand as a country. We wanted to know and understand more about the culture and the history.

Quality of Experience
The guide
Guides, Drivers and Staff
Better Guide
Transport
Mr Bett was fantastic! Always ready for us. Very attentive with a clean air-conditioned car and water,
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Interesting experience to get outside of Bangkok. Our guide did add a stop at a Coconut Farm which he added and was appreciated.

Quality of Experience
Guides, Drivers and Staff
Leo was better suited to this experience! He did a good job exposing us to different foods.
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

What an experience! The area is absolutely chaotic and it is wonderful to have a guide show you different foods to try.

Quality of Experience
Food
The idea of eating street food as an American is a bit daunting. It was great to have someone guide us through China Town. Especially for our first visit.
Guides, Drivers and Staff
Leo was very good in the food department!
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok

The Temples in Bangkok are AMAZING! Didn't care for the Chatuchak market. It wasn't a nice quality market. Big and junky. Again our guide, while very nice, but not great. He did encourage us to try different foods on the street. Taste different fruits and treats. That was wonderful!!!

Welcome and Temple Treasures of Chiang Mai
Welcome and Temple Treasures of Chiang Mai
Chiang Mai

Beautiful Temples and interesting city! I am so glad we went to this part of Thailand. Chiang Mai has a more rustic feel.

Quality of Experience
Guides, Drivers and Staff
Mui was a fantastic guide! Knowledgeable and communicated with us very well.
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai

I thought this was just okay. There wasn't much to see of the hill tribe. But, the white Temple was amazing! And a welcome relief from the heat.

Quality of Experience
Wonderful guide!
Guides, Drivers and Staff
Transport
Welcome to Siem Reap!
Welcome to Siem Reap!
Cambodia

It was nice to have a guide meet us and give us some information about the area on our drive to the hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

Really enjoyed visiting The Elephant Sanctuary. Well organized and informative experience. Although, after speaking with other travelers who visited different Elephant sanctuaries. They were able to get closer to the elephants and touch them. I feel like maybe we didn't get the best elephant park.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap

Absolutely fascinating to see these incredible Temples! A privilege to be there.

Quality of Experience
Guides, Drivers and Staff
Great guide
Transport
John Gray's - Hong by Starlight
John Gray's - Hong by Starlight
Phuket

GREAT experience! Well organized. Very clean boat. Food was delicious and plentiful. Guide was incredible. This is a great was to get on the water and see the islands.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 1)
Ha Long Bay

The Athena was NOT the level of boat we expected. We were placed in a room at the bottom of the boat with the worst mattress I have ever experienced and without a deluxe balcony. The pictures I was sent of this booking did not match what I got. I kept thinking I must be on the wrong boat. I wasn't . The food was okay. Not great. Ha Long Bay is beautiful, despite all of the plastic floating in the water. Shocking. But, visiting the caves was very interesting and seeing the oyster farm. Also, it was just nice to be out on the water and have a chance to relax. Find another cruise line.

Quality of Experience
The boat
Food
Breakfast needed more Western options.
Guides, Drivers and Staff
Staff was very nice and attentive
Transport
Exploring the floating villages of Cambodia
Exploring the floating villages of Cambodia
Siem Reap

This area was very depressing. While I understand that these are families of refugees, there was really nothing to see but clusters of homes floating on disgusting brown water. Do not go!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi City Tour with Food Tasting!
Hanoi City Tour with Food Tasting!
Vietnam

Learning about Ho Chi Minh was very interesting! Also, nice to get to drive around Hanoi. Busy city with some beautiful architecture. Really enjoyed walking around the lake at well. We did not do a food tour with this guide.

Quality of Experience
Guides, Drivers and Staff
Guide was very knowledgeable and communicated well. Driver was good too!
Transport
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 2)
Ha Long Bay

LOVED going out on the Sunshine boat! The food was exceptional and the guide was fantastic. Nice to get away from all the other boats and enjoy the beauty of the area. Our room was upgraded and the room was so much better!!!

Quality of Experience
The Sunshine boat
Food
Best meal - at lunch - we had on Ha Long Bay
Guides, Drivers and Staff
The main guide on the excursion was great!
Transport
Boat shuttles were good.
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Cruising at Ha Long Bay: 3 Days 2 Nights (Day 3)
Ha Long Bay
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Feb 24, 2026
Dear Dana Thank you so much for taking the time to write such a detailed and thoughtful review. It truly means a lot to me. I still remember the time we keep in touch along your trip :-). I know the timing of Tina’s departure was unexpected, so I’m especially grateful for your trust in allowing me to step in and continue planning your journey. I’m so happy to hear that everything ran smoothly and that you felt well taken care of throughout your 3-week adventure. I also truly appreciate... Read more

Dear Dana

Thank you so much for taking the time to write such a detailed and thoughtful review. It truly means a lot to me. I still remember the time we keep in touch along your trip :-).

I know the timing of Tina’s departure was unexpected, so I’m especially grateful for your trust in allowing me to step in and continue planning your journey. I’m so happy to hear that everything ran smoothly and that you felt well taken care of throughout your 3-week adventure. I also truly appreciate your honest feedback and that kind of insight is very helpful, and I will definitely share it with our teams.

Thank you again for your trust and for sharing your experience. It was really a pleasure to be part of your trip, and I would be so happy to plan another adventure for you anytime.

Warmly,
Bella