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Nature and Culture in Bhutan - 10 Days
Bhutan | Apr 19 - Apr 25, 2019

I
Ian C.
Australia | Reviewed on Apr 27, 2019

Bhutan is a fascinating country. The positives about the trip were the guide and driver, (both excellent)the opportunity to see the lifestyle of the bhutanese at our own pace and the major attractions in the country including the tigers nest monastery, fortresses and the rhododendrum festival. The food disappointed with the lack of variety and blandness eg 2 buffets per day including chicken curry and rice almost every meal when we were aware that there were other local dishes that could have been made more freely available. ,What we got for effectively US 190 per day per person (being the $250 charged less $60 govt tax) was not great value considering the relatively low local prices for food and accommodation.

Local specialist: Pelden Dorji
Pelden
Pelden Dorji
Local specialist in Bhutan | Replied on Jun 14, 2019
Dear Ian, thank you for your review. We really appreciate you took the time to leave us a review. Throughout your trip, we were in touch with our crew to see if everything was going well, and they reported that you were having a great time in Bhutan. I'm sorry the food wasn't up to your expectation, but may I mention that during peak seasons, tourist standard restaurants rarely provide Ala Carte meals. Most hotels provide buffet/table-service with a wide variety of meals that are both local... Read more

Dear Ian, thank you for your review. We really appreciate you took the time to leave us a review. Throughout your trip, we were in touch with our crew to see if everything was going well, and they reported that you were having a great time in Bhutan. I'm sorry the food wasn't up to your expectation, but may I mention that during peak seasons, tourist standard restaurants rarely provide Ala Carte meals. Most hotels provide buffet/table-service with a wide variety of meals that are both local and palatable to the western tourist. We did take you to some local restaurants for Ala Carte meals to give you more experience of the authentic side of Bhutanese culinary. May I also stress that we provided you 20% discount for your family with was worth USD 200 per day per person, and after all tourism taxes, we are left with USD 135 to provide nice hotels, meals, transport, tour guide and driver, attraction fees. as as such we also provided you a number of value-additions to make your holiday worth remembering for a lifetime, which I'm sure you will agree. We thank you for your review and definitely try to improve working with restaurants to improve the overall food quality in Bhutan. Thanking you.

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