Stephanie

Provence, France - Aug 15 - Aug 24, 2018

Traveler: Stephanie W. - Local specialist: Florian Lanfernini

Simon and Florian were both wonderful. The itinerary was great, although I wish I Arles was included in the itinerary given its significance. When I had to go to the hospital for emergency surgery Simon helped rearrange everything, and Florian even came to the hospital to visit. Since I was traveling alone, their attentiveness and consideration made all the difference. I was able to tailor the rest of my trip the way I needed. Simon was always communicative and made sure I was okay. Thank you guys for taking care of me and being so supportive and professional!

Florian Lanfernini profile photo
Florian Lanfernini, local specialist, responded to this review:

Thanks, Stephanie, for your very kind message! I note your feedback about the bespoke itinerary, as well as the fact that Arles wasn't included. You had a rough time in Aix...so it was a good thing to postpone your flight and rest in the countryside of the Alpilles. I am sure that your misadventure will not stop you from coming back to Southern France again!