Moroccan Cities & the Coast - 9 Days
Morocco | Nov 21 - Nov 30, 2018

B
Ben B.
Oakland, CA | Reviewed on Dec 02, 2018

Our driver, Rachid, was excellent in every way, very helpful in organizing porters, restaurant reservations and a good guide in Chefchaouen . Moncef, our guide in Rabat, was excellent and quite a character. Sayeed in Fes was the best guide we had: he spoke excellent English as he had lived in the US and had the best perspective on the good and bad sides of life in Morocco. Our guide in Marrakech, Mohammed, was very personable but not very informative. He showed us Le Jardin Majorelle, Le Palais de la Bahia and several shops of quite high quality, but we left feeling there was much more to see, which was not the case in Fes or Rabat. Our favorite places were Chefchaouen, Chellah Necropolis (especially the storks), our two Riads in Fes (Le Calife) and Marrakech (Kaiss), Volubilis and Lixus. The Ouzud waterfalls and the Barbary Macaques there were also memorable.

Local specialist: Brahim Bourrich
Brahim
Brahim Bourrich
Local specialist in Agadir | Replied on Dec 04, 2018
Hello Ben, Thank you very much for your feedback which is deeply appreciated and helps me and my future travelers to read and learn from your own travel experience. I am very happy to hear you have enjoyed your trip and my local providers' services. I have sent you a check-in email in our conversation during your travel to follow up on your trip and if there is anything I can do for you but did not hear back from you which may be due to the network or you were not checking your emails.... Read more

Hello Ben,

Thank you very much for your feedback which is deeply appreciated and helps me and my future travelers to read and learn from your own travel experience. I am very happy to hear you have enjoyed your trip and my local providers' services. I have sent you a check-in email in our conversation during your travel to follow up on your trip and if there is anything I can do for you but did not hear back from you which may be due to the network or you were not checking your emails.

Just after receiving your feedback, I noted your satisfaction remark and immediately called my local driver Rachid to review all the trip and what was wrong, I understood from him that you have decided last minute to skip the bird-watching activity on your way to Asilah, and it was your own decision as far as everything was arranged and ready for you. Rachid proposed to enjoy another road and make some stops for you which I believe went very well as you mentioned above. Also, I have been informed that you have decided to skip the local restaurant in Chefchaouen you selected on your own due to its location. Also, the restaurant in Rabat you selected was far more than you expected and you were not happy. Now, I understand the reason why you were not very satisfied; I wished I could help with these arrangements as well, but you have decided to book them on your own and I respect that. Normally my drivers know a lot and it would have been better to check with them for any local restaurants or services you wish to enjoy then you can decide to take their recommendation or keep your own selection.

I 'll always be here for you the soon new plans for Morocco are ready.

All the best,
Brahim