Great customized itinerary with frequent communication
Galapagos Islands | Dec 26 - Jan 9, 2022

Alex
Alex L.
Berkeley, CA | Reviewed on Jan 13, 2022

Planning my trip to Ecuador and the Galápagos Islands was a daunting task. Luckily I found kimkim and especially Mathias to guide me on a fantastic journey. Mathias worked closely with me to customize the perfect itinerary for all the things I wanted to do and see. Not only this, but Mathias gave me great advice ranging from packing lists to to restaurants to how to split up my time across locations. He also scheduled things like airport/hotel pickups, taxi boat fees and Covid testing which made my life so much simpler. It’s also great that kimkim has a chat tool that let us communicate throughout the whole process.

What put Mathias and this service beyond 5 stars is that after booking, the support didn’t stop. We had frequent communications each day of the trip, ensuring I had a good time on the excursion and was ready for the next day. And each event was top quality, often with private guides!

I was beyond impressed with Mathias and the kimkim service. I 100% recommend the use of the service for a complicated trip like Ecuador and the Galapagos.

Hotel Review
Tambopaxi Cotopaxi Lodge
Parque Nacional Cotopaxi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Kayaking & Snorkeling at Las Tintoreras
Kayaking & Snorkeling at Las Tintoreras
Galapagos Islands

So great to get some exercise in the kayak and explore where a boat cannot go. Swam with marine iguanas and sea lions, and saw penguins too!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Jan 18, 2022

Alex, thank you so much for this flattering review! I'm glad that despite the seasoned and independent traveler you are, I could simplify the entire process for you and take some of that burden off your shoulders that always comes with going on a trip to an unknown country, both before and during the trip.
I think we enjoyed having you as our guest as much as you enjoyed Ecuador and the Galapagos Islands, and needless to say that we are looking forward to welcome you again to explore all the other beautiful locations on your next trip to Ecuador!