Family Trip to Japan
Japan | May 26 - Jun 9, 2025

M
Margaret O.
Dallas, TX | Reviewed on Jun 11, 2025

First time using KimKim and the service was exactly what we were looking for. Eleanor did an amazing job curating the trip + tours based on our interests. Eleanor checked in every day of our trip and was so helpful when we left a personal item at a hotel -- she coordinated having it sent to our last hotel stay. Our tour guides in Tokyo (Yumi), Kanazawa (Fumi) and Kyoto (Hiroko) were all wonderful. We especially enjoyed our tours in Kanazawa and Kyoto -- both Fumi and Hiroko were so knowledgeable and it felt like a friend was showing us around! We will definitely use KimKim and Eleanor for future travel!

Hotel Reviews
Asakusa View Hotel Annex Rokku

Excellent hotel, great location in Asakusa. Would stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

Our favorite hotel of the trip! The staff was so kind & the location was on a beautiful, quiet street. We loved the suite + amenities - very comfortable & cozy!

Authenticity & Character
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Staff
Cleanliness & Comfort
Hotel Gajoen Tokyo
Tokyo

Wonderful hotel; more remote but enjoyed the spacious room + museum inside the hotel. Wonderful staff.

Authenticity & Character
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Staff
Cleanliness & Comfort
Hotel Wood Takayama
Takayama

We had issues with our initial, but Eleanor and the hotel were quick to move us to a different room! Wonderful amenities and central location.

Authenticity & Character
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Staff
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Cross Hotel Kyoto
Kyoto

Great hotel & convenient location in Kyoto!

Authenticity & Character
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Cleanliness & Comfort
Activity Reviews
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo Highlights Day Tour with Tsukiji Outer Fish Market
Tokyo

Great tour with Yumi!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kenrokuen, Kanazawa Castle & Tea Culture Tour
Full Day Kenrokuen, Kanazawa Castle & Tea Culture Tour
Kanazawa

Wonderful tour with Fumi who was our guide for 2 days. Fumi curated our tour based on our interests and shifted to off the beaten path, indoor activities when it started to rain. We highly recommend tours with Fumi!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Kyoto's Cultural Treasures: Fushimi Inari-Taisha, Nijo Castle and Kinkaku-ji
Japan

We had a wonderful 2 day tour with Hiroko. She was very knowledgable and shared so much history on the various sites. Hiroko also adjusted the tour based on our interests which made the tour even more memorable. Hiroko also worked magic taking photos of us without crowds in the background.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleanor Chen