Fabulous hotels, and expert selection of tour...
Australia | Oct 4 - Oct 15, 2025

Sarah
Sarah P.
Davis, CA | Reviewed on Oct 16, 2025

Fabulous hotels, and expert selection of tours and itineraries. This was my first trip on KimKim as the main client, And my specialist Vicky in Australia did not disappoint. She selected superb lodgings in the best locations. She arranged top quality tours to match our interests. We had such confidence in her choices And it felt like she was with us on our trip, Even though of course we never met in person.

The other measure of a travel agent is response to last minute issues, and once again Vicky came through in a superlative fashion. Our trip plan included an all day rainforest tour in our third City, Brisbane, and by that time in the trip we just wanted to tour on our own. So I messaged Vicky, and she took care of that cancellation for us along with a refund. Much appreciated, and we were able to have a day that suited interests in town.

Everything Vicky arranged happened exactly as we planned And we will certainly recommend her and the Kim Kim team to our friends, and We will use Kim Kim, again when we need this kind of individualized travel planning.

Hotel Reviews
Shangri-La Sydney
The Rocks

The view of the harbor and Opera House was a highlight of the trip. Terrific location in the rocks historical district.

Location
Cleanliness & Comfort
Peppers Beach Club
Port Douglas

One step out our door was a freshwater white sand Beach, which was the perfect place to relax after a day of touring.

Location
Walkable to town and the 4 Mile Beach.
Cleanliness & Comfort
Royal on the Park
Brisbane

We love the retro vintage decor, but the main star is the location across the street from the botanic garden.

Authenticity & Character
Mid-Century modern furnishings in excellent condition.
Location
Cleanliness & Comfort
Our agent booked us a spa suite which included a full living room with a view of the park, in addition to a spa tub room, plus our regular hotel bedroom.
Activity Reviews
Ultimate Brisbane Walking Tour
Ultimate Brisbane Walking Tour
Brisbane

Local sauce is the new kid on the block and they try harder. The staff reached out to us immediately upon booking, and before and after the trip, which gave us a lot of confidence in their organization. Excellent overview of historic Brisbane.

Quality of Experience
Guides, Drivers and Staff
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Blue Mountains Wildlife Full-Day Sights and Hiking from Sydney
Sydney

Our driver and guide, helder, was quite charming and informative. Loved the zoo and being out in the mountains for a brief hike.

Quality of Experience
Food
Nice for a box lunch.
Guides, Drivers and Staff
Transport
The Rocks Signature Walking Tour
The Rocks Signature Walking Tour
Sydney

This tour gave us the history and orientation to Sydney. The guide was very informative and we could everything she said and ask questions. Excellent Start to our visit to Sydney.

Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

This is a must do for visitors to Sydney since we see it so much from the outside. It was really a thrill to be on the inside of this icon of the country.

Full-Day Daintree Adventure from Port Douglas
Full-Day Daintree Adventure from Port Douglas
Port Douglas

Our guide Johnny was a long-time local who was greeted personally at every stop, And his commentary about life in tropical Queensland was very informative. The crocodile boat ride with Ernie allowed us to meet the real crocodile Hunter of Australia. You won't believe how big those male Crocs can be, from a safe distance across the river, of course.

Quality of Experience
Food
Pre-Ordered plated lunch an optional ice cream stop.
Guides, Drivers and Staff
Transport
Outer Barrier Reef from Reef Marina - Port Douglas
Outer Barrier Reef from Reef Marina - Port Douglas
Port Douglas

Visiting The reef was Tom's bucket list And this tour brought us right out to the reef For the full experience. The boat ride is 90 minutes each way. I took my seasick medicine before departure each way which was a good thing. The staff used the time time of the journey out to The reef briefing Everyone on the many activities available. I am a very anxious snorkeler and they had so many expert staff members available at each step of the suiting up. I'm so glad I had that experience. However, the real way to see what's under the water is the semi-submersible which I rode twice.

Quality of Experience
Food
Full buffet lunch.
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Oct 17, 2025

Hi Sarah,

Thank you so much for your wonderful feedback! šŸŒ
I’m delighted to hear that you enjoyed the hotels, tours, and experiences throughout your trip. It was such a pleasure planning your journey and ensuring everything matched your interests perfectly.

I’m glad I could assist quickly with your change of plans in Brisbane — having the flexibility to make the most of each day is what travel is all about.

Thank you again for your kind words and recommendation. Wishing you many more amazing travel adventures ahead!

Warm regards,
Vicky