Kathrin was excellent! Very professional and detail oriented.
New Zealand | Dec 29 - Jan 10, 2026

E
Evan H.
Ashburn, VA | Reviewed on Jan 14, 2026

Kathrin was excellent!

Kathrin was very professional, efficient, and prompt throughout our trip planning and execution. The most notable aspect however is how patient and skillful she was dealing with my indecisiveness. I much appreciated her great listening skills and how she was able to intuitively pick up details I hadn't consciously mentioned allowing her to develop a well thought itinerary that matched our travel style and desires very well.

Her skills and service went beyond just the planning stage at the beginning of our trip when she quickly and expertly rearranged some of our first events as a result from a multi day airline delay. And she was very prompy in answering questions throughout the trip. This confidence knowing we were in good hands added allowed us to relax and enjoy the trip much more than otherwise.

The completeness of the trip book made the traveling easy and stress free, knowing everything was taken care of.

I will use Kimkim again and Kathrin the next time we go to New Zealand.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Jan 16, 2026
Thank you so much for your thoughtful review — it truly brightened my day. I’m really glad to hear that you felt supported throughout the planning process and during the trip itself. Helping you sort through options and understand what would fit your travel style is exactly why I love what I do, and I’m so happy the itinerary came together in a way that felt right for you. I’m also glad I could step in quickly when those airline delays disrupted the start of your journey. Knowing that my... Read more

Thank you so much for your thoughtful review — it truly brightened my day. I’m really glad to hear that you felt supported throughout the planning process and during the trip itself. Helping you sort through options and understand what would fit your travel style is exactly why I love what I do, and I’m so happy the itinerary came together in a way that felt right for you.

I’m also glad I could step in quickly when those airline delays disrupted the start of your journey. Knowing that my support helped you relax and enjoy the experience means a lot to me.

It’s also wonderful to hear that the trip book added a bit of extra ease to your travels.

Thank you again for your trust and your kindness. I’d be thrilled to help you plan your next New Zealand adventure when the time is right. If you ever want to explore new regions or try a different travel style, I’m always excited to help you shape the perfect trip.