Sara

Everything :), Morocco - Apr 13 - Apr 23, 2019

Traveler: Sara J. - Local specialist: Brahim Bourrich

We had a wonderful time traveling all over Morocco! The entire process from beginning to end was five star. Brahim was so efficient and friendly and helped book us an incredible trip. All of our guides and especially our driver, Hya Hya, were excellent. The only negative on this trip was Riad Andalucia in Fez. The people that run it are very friendly; however it was just way too noisy, the room had a very strange odor to it and the bathroom could use some work. It felt more like a Hostel than it did a Hotel. They never even came to clean our room. We also had a misunderstanding with a tour guide at that hotel which caused a bit of chaos on our first morning which wasn't pleasant. But other than that everything was excellent. The most memorable part of the trip was the camel ride out to the Sahara! What an extraordinary experience. I also loved Rabat - very nice city. Marrakesh is a bit crazy but fun. There is a lot of driving involved but it flew by because the countryside is just beautiful. I would recommend Brahim, Hya Hya and KimKim in a heartbeat. Thank you for everything.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Salam Sara & Mark,

Thank you very much for taking the necessary time to share your priceless feedback with me and with my travelers. Personally, it had been a great honor to have the chance to be your local travel agent and to organize this wonderful trip for you. I totally appreciate your quick responses to all my questions during the preparation process which helped me a lot to come up with a unique trip for you.

Please note that I'll have all my local providers informed about your... read more

Salam Sara & Mark,

Thank you very much for taking the necessary time to share your priceless feedback with me and with my travelers. Personally, it had been a great honor to have the chance to be your local travel agent and to organize this wonderful trip for you. I totally appreciate your quick responses to all my questions during the preparation process which helped me a lot to come up with a unique trip for you.

Please note that I'll have all my local providers informed about your feedback, and I'll make sure any necessary improvements are applied. Your driver"Yahya" will be super happy to read your feedback because we all work from our hearts and want every service of your trip to be excellent. Therefore, please accept my apology that the stay in Fes did not work out as expected. I am not sure if had tried to reach me or my team through our 24h/7days emergency phone about your experience in this Riad which is why we could not help or be aware of it. I will make sure I never book this Riad again. I am always open to learning from you and my trustworthy travelers.

All the best and looking forward to welcoming you again soon,
Brahim