Best of costa rica in 7 days: explore jungles, volcanoes and beaches, Costa Rica - Feb 15 - Feb 22, 2019

Traveler: Douglas A. - Local specialist: Sofía Kikut

There was an issue with one of our excursions in Monteverde where the sky adventures park never received the reservation from desafio tour company and we had to reschedule the tour, which was a little disappointing

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Sofía Kikut, local specialist, responded to this review:

Hi Douglas,

Thank you for your review and your comments, they help us a lot in our process of choosing the best service partners! As I mentioned, this was the very first time something like this happened to us! Thankfully our colleagues from the Desafío company were quick to contact us and proposed immediately the next tour just one hour after the original tour was scheduled. I really hope this inconvenient didn't interfere with your overall trip and that you still had a lot of fun! It was... read more

Hi Douglas,

Thank you for your review and your comments, they help us a lot in our process of choosing the best service partners! As I mentioned, this was the very first time something like this happened to us! Thankfully our colleagues from the Desafío company were quick to contact us and proposed immediately the next tour just one hour after the original tour was scheduled. I really hope this inconvenient didn't interfere with your overall trip and that you still had a lot of fun! It was my pleasure to arrange a nice and fun trip for you and your family. We hope to have you again soon in Costa Rica, don’t hesitate in contacting us!

Best, Sofía