Swiss Bliss!
Switzerland | Jun 27 - Jul 6, 2025

N
Nancy B.
Los Angeles, CA | Reviewed on Jul 09, 2025

Thank you, Clothilde, for planning our amazing trip to Switzerland! Everything went as planned without any interruptions. We began our trip by landing at the Zurich airport late at night, and our driver was easy to find at the pickup location. He quickly and safely got us to Interlaken. Our hotel was great...very clean, great location and very comfortable. We had our first full day with nothing scheduled, which was great since it left it up to us depending on how jet lagged we were. We ended up just fine and took a train and had a nice day exploring Lauterbrunnen and Murren on our own. The next day, we rented bikes and rode along Lake Brienz (beautiful blue/green water and under the shady trees), then we had the chocolate making lesson, which was fun and delicious! We ended up with so much chocolate, we left with a whole bag for us to enjoy on the rest of our trip. The following day was our paragliding session, which was one of the highlights of our trip. It was so beautiful and actually very serene up in the sky! Due to rain, our kayak excursion was cancelled, for which your company quickly refunded our money. The next day we took the train to Zermatt. Very easy and enjoyable, although I was a little nervous as to how difficult it would be with 3 train connections. Your recommendations and directions made it easy to navigate. It was a fun adventure to do it on our own. Our hotel in Zermatt was so beautiful and our room had a huge patio facing the Matterhorn. We loved it! Our first full day there, we had a half day private guide take us up into the mountains. He was very interesting and we had a great time with him. Our tour was scheduled to end back at our hotel, but he said that if we wanted to, he could stay with us up in the mountains for our full 4 hour allotment, and then gave us suggestions on other areas to hike before coming back into town. This worked perfect for us...he was very knowledgable and flexible with whatever we wanted to do. The next day was the Glacier Matterhorn Paradise, which was so cool. We got to walk on a glacier and see the skiers. What an amazing view! The next day, we had the same driver (that picked us up at the airport) take us to Geneva with a stop at Vinorama. That was an interesting winery tour, very unique and beautiful! We had a great charcuterie board and tasted 6 wines. Our only full day in Geneva was spent in Annecy, France, which was great! Not a very far drive to get there and such a cute town. We had a 2 hour walking tour, which we enjoyed. Our driver was flexible with us, as we felt we didn't need 5.5 hours there after the walking tour(as it was hot that day) and he agreed to pick us up earlier, after 3 hours (which was just the right amount of time for us). He was flexible with us as we requested he drop us off at another location instead of our hotel. The hotel in Geneva was amazing as well! Overall we had a great experience with KimKim and I wouldn't hesitate to book a vacation with them again!

Hotel Reviews
Hotel Jnterlaken
3800

Beautiful historic building in a great location!

Authenticity & Character
Historic yet modern amenities.
Location
Close to center of town, train station and river. Behind the hotel is a beautiful church and park.
Staff
Helped us arrange a taxi and gave recommendations on how to use train.
Cleanliness & Comfort
Very clean, and room had air conditioner, but I think it had a hard time keeping up with the high temperatures we experienced in June. I think it was an individual room a/c unit, not throughout the whole building.
Hotel Bristol
Geneva

Great location and felt very fancy in the room!

Authenticity & Character
It felt very high end with the room decor.
Location
Close to Lake Geneva and shopping/restaurants.
Staff
Everyone was very friendly and helpful.
Cleanliness & Comfort
Christiania Mountain & Spa
Zermatt

Amazing view of the Matterhorn from our room! Very comfortable!

Authenticity & Character
Cute and clean hotel! Pretty flower boxes on patios!
Location
Walking distance to everything we needed, trains, shops, restaurants. The best view of the Matterhorn from our room!
Staff
Very helpful and efficient!
Cleanliness & Comfort
Super clean room and comfy beds.
Activity Reviews
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland

Soooo yummy!!!

Quality of Experience
Guides, Drivers and Staff
Transport
A paraglide session!
A paraglide session!
Switzerland

Very smooth and efficient company! They have this down to an exact science! It was so fun and not scary. We had amazing views.

Quality of Experience
Guides, Drivers and Staff
Transport
Riffelsee and Riffelberg tour!
Riffelsee and Riffelberg tour!
Zermatt
Quality of Experience
Guides, Drivers and Staff
Loved our guide!
Transport
Wine tastings and visit of Lavaux vineyards, UNESCO World Heritage
Wine tastings and visit of Lavaux vineyards, UNESCO World Heritage
Switzerland
Quality of Experience
I'd say the tour could have been a little shorter since it was so hot out, but that's unpredictable!
Guides, Drivers and Staff
Transport
Guided Visit of Annecy
Guided Visit of Annecy
Annecy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Jul 10, 2025
Dear Nancy,
Thank you so much for your kind message — we truly appreciate you taking the time to share such thoughtful and detailed feedback.
It’s always a pleasure to hear when a trip has gone well, and even more so when the feedback is shared with such openness. Your transparency is incredibly valuable — not only does it encourage us to keep doing what we love, but it also pushes us to keep raising the bar.
We also want to thank you for being such an easy-going and lovely client. It was a...
Read more

Dear Nancy,
Thank you so much for your kind message — we truly appreciate you taking the time to share such thoughtful and detailed feedback.
It’s always a pleasure to hear when a trip has gone well, and even more so when the feedback is shared with such openness. Your transparency is incredibly valuable — not only does it encourage us to keep doing what we love, but it also pushes us to keep raising the bar.
We also want to thank you for being such an easy-going and lovely client. It was a real pleasure working with you, and your positive, trusting approach made the planning process smooth and enjoyable from start to finish.
Your feedback is not only uplifting for us as a team, but also for our local partners on the ground — they always appreciate knowing their efforts made a difference. It's also reassuring and motivating for us as a travel agency, as some of the elements you mentioned are part of the behind-the-scenes processes we’ve built over time — and seeing that they made a real impact confirms we’re on the right path.
The entire team sincerely appreciated your message. We hope to have the chance to help you plan another wonderful trip in the future, whether it be in France or Switzerland.
Warmest regards,
Clo