Absolutely Worth It for a Stress Free Vacation! - Sep 10 - Sep 19, 2021

Traveler: Adele M. - Local specialist: Randall Jiménez

Randall went above and beyond with helping to plan our trip to Costa Rica. He responded quickly when we had questions, and customized our trip exactly how we wanted it. Once we arrived, everything was as planned and on-time. Airport pick-up, hotel pick-ups, tour guides were punctual, friendly and knowledgeable. The tour of La Fortuna volcano was informative and very enjoyable. The guide included the history and educational aspect of the area which we appreciated. The hot springs were an awesome experience to end the night. The white water rafting day trip was one of the best experiences. Our guide, Roberto was absolutely the best. He was very thorough with the safety precautions and made sure we were confident with the directions before we went out on the river. He was also great at navigating us through the river and even helped us to catch some surfing on the rapids! It was quite an impressive experience. Not to mention the food everywhere we went in Costa Rica was delicious. We most definitely recommend using the kimkim team to help book a trip to Costa Rica. Especially if you want to see and travel to different sites. Without Randall's assistance, it would have been tough to navigate on our own. Also, Christopher (the emergency contact) came through when we weren't sure about how to get our COVID test prior to departure. He immediately responded and helped us to get things taken care of in a timely manner. We are very grateful for the kimkim team.

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Randall Jiménez, local specialist, responded to this review:

Hi Adele,

Thank you for your comments, it is very kind of you.

We are very lucky to have so many dedicated people working with us and I am glad that you had the chance to meet some of them and that you have enjoyed the activities that we organized for you and also our local food :)

This is a small but diverse country, so we will be happy to welcome you again in the future and organize a new adventure where you can experience some other amazing areas in Costa Rica.

Pura Vida!
Randall