Spot on Trip Planning!
Japan | Oct 16 - Oct 30, 2025

Chris
Chris O.
Los Angeles, CA | Reviewed on Nov 01, 2025

Kimkim made our trip to Hokkaido and Osaka so easy and enjoyable! We were able to customize the experience to what our interests were and our guide in Hokkaido, Jenny, absolutely was one of the best parts. Jenny was observant to our needs and informative about the local culture. Being a little detail-oriented, it gave me a little anxiety of 'letting go' from planning the whole trip however, Angel was extremely responsive and able to assist with any questions, whenever we needed help.

Hotel Reviews
Cross Hotel Sapporo
Sapporo

This property is centrally located with lots to do in the area and easy to get to the train station. Make sure to take time to enjoy the beautiful onsen! There's a nice quiet space next to the onsen that overlooks the city. The breakfast buffet was well done as well.

Authenticity & Character
Location
It was close to the train station.
Staff
Cleanliness & Comfort
Nozo Hotel
furano

We had a Deluxe King room which had a little sitting space. The team at this property was so welcoming and helpful. We took advantage of the in-room massages with Naomi and she did an outstanding job with relaxing us after a long day of sightseeing. Their Sugi Spa is beautifully designed. There is a dry sauna and a cold plunge, which was extra enjoyable to unwind with.

Authenticity & Character
Location
Staff
The staff at this hotel went out of their way to accommodate your needs. We had arrived by private car so did not have transportation to get around town. The front desk agent called us a cab to go to the cheese factory one afternoon and they had us call them to order a cab for the return ride. It was convenient and made it easy for us! They were also responsive to our requests for the in-room spa appointments. The restaurant staff was super enjoyable to converse with.
Cleanliness & Comfort
Noboribetsu Onsen Dai-ichi Takimotokan

I wish we could have stayed here longer. Our room was spectacular, with a private onsen on our balcony, overlooking Hell Valley and the beautiful color-changing foliage! The Premium Twin room was spacious, the amenities were first-class and the Kaiseki dinner and set breakfast were out of this world.

Authenticity & Character
You could wear your provided yukata to your meals.
Location
Our room, in the West Building, overlooked Hell Valley and beautiful fall foliage.
Staff
Cleanliness & Comfort
Osaka Excel Hotel Tokyu

This hotel is convenient to the Hommachi train station and is centrally located for all of your Osaka activities. We had a Superior Double Room and the accommodations are cozy but comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms are a bit cozy and there's really no closet so you end up living out of your suitcase but they do an amazing job.
Mitsui Garden Hotel Ginza Premier
Tokyo

The location is near the center of Ginza so lots of convenient shopping/dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo City Discovery with Genghis Khan BBQ and Sapporo Beer Tasting
Sapporo

We loved learning more about Sapporo with Jenny! We were able to see many different sights and Jenny was helpful and made it a fun experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Leather goods experience in Otaru
Leather goods experience in Otaru
Otaru

We had a personalized experience, making a key chain as well as a tray and the overall experience was fun and we came away with a couple of useful souvenirs. It would have been nice to know the relevance of the leather to Otaru.

Quality of Experience
Any information on what makes the leather so important to Otaru.
Guides, Drivers and Staff
More information
Immerse in A Sea of Flowers: Farm Tomita Tour
Immerse in A Sea of Flowers: Farm Tomita Tour
Furano

Although the weather was a bit rainy and cold, it was still beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Biei Discovery: Blue Pond and Shirahige Falls
Biei Discovery: Blue Pond and Shirahige Falls
Biei

We really enjoyed seeing the Pond and Falls. We happened to catch it on a good day when the sun was out but I understand that the color changes with the weather so you may want to be mindful of that.

Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Japan

We had a great time experiencing the local foods with Hide!

Quality of Experience
Guides, Drivers and Staff
Hide was genuine and a wonderful guide!
Transport
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Full Day Noboribetsu Hell Valley and Date Jidaimura Tour
Noboribetsu

We went to see a couple of the shows at Date Jidaimura, the Samurai show along with a Geisha show. Both were interesting and the staff did a nice job. Jenny helped capture some nice photos of us and took us to the foot bath near Hell Valley.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 01, 2025
Hi Victor & Chris, Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free. I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan... Read more

Hi Victor & Chris,

Thank you so much for taking the time to share such a wonderful review! I’m delighted to hear that you had an amazing time exploring Japan and that the trip went smoothly across all the cities. It was a pleasure working with you to bring your itinerary together, and I’m happy to know that our support made your experience enjoyable and stress-free.

I will share more guidance and resources in some self-guided activity sections, so that people can better understand and plan these parts according to their needs.

The English proficiency of our drivers also needs to be improved a bit. We will immediately bring this suggestion to the supplier's attention so that our clients can have a better experience.

Once again, thank you for taking the valuable time to share your opinions and suggestions with us.

Wishing you and your family all the best in your future travels, and I hope we’ll have the chance to plan another adventure together!

Warm regards,

Angel