Five Stars is Not Enough

Iceland | Dec 17 - Dec 23, 2022

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to... read more

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to see, what to skip, etc. and was consistently available to respond to ever-shifting circumstances. I am a very experienced traveler, having lived abroad for most of my adult life, and juggling the logistics of this trip due to weather were beyond me. I am deeply grateful and appreciative for the flexibility, responsiveness, and kindness of the entire kimkim team and will treasure my memories of the adventure for a lifetime.