Perfect! Why I will be a returning customer with kimkim!
Spain | Jun 29 - Jul 9, 2025

John
John Y.
Minneapolis, MN | Reviewed on Jul 10, 2025

At some point several months ago, I searched the Internet for help planning a Spain vacation. This was to be an important event as I had planned to propose to my girlfriend in one of the most romantic places I had come across years ago - the gardens behind the Alcazar in Seville, Spain. The important note here is that I didn’t have a lot of time to do my own planning … so the objective was just some lodging and logistics… What I ended up with was way more and way better than I could have imagined. I’m so incredibly grateful that one of the links that came up was kimkim, and that I reached out to them just to see what was possible Importantly, my first experience and conversation with kimkim built trust that they could help me because of the professionalism and credibility they conveyed. The plan was thoughtful. There were check ins to make sure they were on track, but the actual vacation, the hotels that they booked, the experts they aligned with us to show us around like the Prado museum in Madrid, or the expert that showed us around the Alhambra in Granada, was simply amazing…. We remarked to one another throughout our vacation, how great the experience was … we were able to see other groups in some of the same venues and that experience compared to ours seem dreadful - it’s so superior to have a personalized experience versus being part of a large group… kimkim set up with us a personalized experience and that made all the difference …the hotels were perfect for us as well as all transportation, resources, and transfers. We’re all set up and all things arranged and effortless for us. I cannot recommend them enough - if you want something special and personalized and memorable and comfortable, I recommend you take advantage of the resources and services from kimkim. Here’s something that blew us away. Unbeknownst to me, one of the experts kimkim set up, Cristina in Seville, set up a professional photographer to take pictures of my proposal in the garden. They led us to a perfect spot and without us knowing, took pictures when I popped the question. Oh and she did say yes! One important addition ….we had time to do our own thing intermixed with a lot of experiences that they organized. Overall, I would give them a score of 15 out of 10. We are very grateful to Coraima and Summer from kimkim. And we are very grateful to all the people that helped us in this vacation, the drivers, the experts, all of the hotels’ staff, the restaurants, the events… It was all perfect. Perfect.

Hotel Reviews
Room Mate Alba
Madrid

Can these people be anymore kind helpful, friendly? We don’t think so. The breakfast buffet was delicious, the room was perfect. The location was perfect.

Authenticity & Character
Right in the middle of the writers district, this place had so much charm.
Location
Close to everything important, you can walk to everything, the palace, the museums the park the Playa Mayor, the shopping.
Staff
I would give the staff seven stars. If I was given that option, they were terrific.
Cleanliness & Comfort
Hotel Gravina 51
Sevilla

This was also a perfect hotel, the breakfast buffet was amazing. The staff was incredible, our room was amazing, we were so happy with this hotel!

Authenticity & Character
Super comfortable, luxurious.
Location
We could walk everywhere,
Staff
One of the night staff, David, was especially helpful to us. I don’t remember the name of the person who helped us when we checked in, but she recommended a restaurant that turned out to be amazing in Seville Spain.
Cleanliness & Comfort
Áurea Catedral Hotel
Granada

This is right across the street from the cathedral, perfectly located for everything, the staff was amazing, the buffet was amazing. I’m still pinching myself that every hotel that Kim Kim booked was perfect.

Authenticity & Character
There’s literally ruins underneath this hotel that you can see
Location
I would not stay anywhere else
Staff
I don’t know how to put it in the other way, but when the staff learned that we were newly engaged, they made it their mission to make us feel special.
Cleanliness & Comfort
Activity Reviews
Private City Walk & Royal Palace Experience
Private City Walk & Royal Palace Experience
Madrid

Eva was our amazing guide! Knew so much!!!!

Quality of Experience
Guides, Drivers and Staff
Eva knows her stuff!!!!
Transport
Private Prado Museum Visit with an Art Historian
Private Prado Museum Visit with an Art Historian
Madrid

Eva was our guide and she called the Prado her second home and that was an understatement! We received an insider’s view on all the great pieces. Fabulous tour and experience!!! You can’t take pictures inside the Prado, but I have included some snaps of the must sees.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Trip to Ávila & Segovia
Private Day Trip to Ávila & Segovia
Madrid

We were picked up by Martin, who knew a lot about the area and of our two destinations, Avila and Segovia! Martin was awesome! We toured both cities and spent time in the Segovia Cathedral and Castle. I was blown away by the Aquaduct in Segovia.

Quality of Experience
Guides, Drivers and Staff
Ask for Martin!
Transport
Private Visit to Seville’s Cathedral & Alcázar
Private Visit to Seville’s Cathedral & Alcázar
Seville

Cristina was amazing. Took us to both the Alcazar and Cathedral. Super intelligent. Knew so much about the history of both. But what stood out was her kindness …. she went to the trouble of getting a photographer for us to photograph my proposal. She went above and beyond and we couldn’t be more appreciative of and touched by her help in making our day special.

Quality of Experience
Guides, Drivers and Staff
Cristina was perfect and so very kind.
Transport
Self-Guided Retiro Park Walk
Self-Guided Retiro Park Walk
Madrid
Quality of Experience
It was a hot day, so after we walked the park, we went to La Castela, the greatest bar in all of Madrid.
Local specialist: Coraima Yañez