1. Vietnam
  2. Vietnam Trip Reviews
  3. Need advice

Best experience in Vietnam with great support!
Vietnam | Sep 1 - Sep 8, 2025

B
Bettie L.
Canada | Reviewed on Sep 10, 2025

I’ve updated Hien as we traveled in Vietnam. She is the best support person ever!

Hotel Reviews
Acnos Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
My husband got his shin and toe badly hurt by the sharp corners of the bed frame . Thankfully I had a first aid kit to stop the bleeding. I hurt myself too, but thankfully did not bleed. Just got bruised
Cozy An Boutique Hotel Hoian
Hoi An

I loved that the bathroom had a special surface so it felt safe and not slippery.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Boutique Hotel
Authenticity & Character
Location
Staff
Minh went above and beyond his duties. We are very thankful for all his help with the luggage and my brother-in-law’s wheelchair needs
Cleanliness & Comfort
Change the corners of the bed frames so it is not so hazardous. Could get badly hurt hitting against it
Hermes Cruises

It’s old and the shower stall was moldy. Water doesn’t drain well and you shower standing in dirty water. Not pleasant.

Authenticity & Character
Location
What more to say about Halong Bay. It is an amazing place!
Staff
Ben was the best. As was Husna. There were a couple of indifferent staff. Food ran out at the buffet and I left the cruise hungry!
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Sep 10, 2025

Dear Bettie,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for your kind words and for being such a wonderful guest.

Wishing you many more happy travels ahead, and we hope to welcome you back someday!

From Hanoi with love ❤️
Warmest regards,
Hien

Read all Vietnam reviews