Excellent services from João and the whole team in Portugal!
Portugal | Apr 2 - Apr 11, 2024

Sheila M.
Canada | Reviewed on Apr 12, 2024

João contacted both of us once or twice daily on Whats App. He sent a schedule for the next day on the prior evening. All communication was detailed and very helpful. Any questions we had were answered quickly. We were never without support, if we needed it. As it was, everyone in the schedule was on time, completed their roles very professionally and went above and beyond our expectations! "Pepe" picked us up from the airport and was our driver and tour guide for the first part of our trip. Ivo carried on with driving for the next couple days and finally Sandre (sp) drove us back to the airport. All drivers were excellent as they provided comprehensive information on each place that we passed or stopped at. Without their expertise we would be looking at places and have no real understanding of the history or what we were seeing and experiencing. A big thanks goes to all three!

We took walking tours with Margareta (sp), Bernardo and Daniel. We learned of history, architecture, culture, politics and social norms. All guides were very well educated and readily shared their knowledge and enthusiasm for their local areas. We came away inspired and awed by how much we had learned! We recommend that everyone who goes to Portugal tries to get a walking tour with one of these guides!

We had two winery tours and 3 tastings from which we learned a lot about the individual winery and we developed an appreciation for the excellent wines and ports in Portugal. Another truly wonderful experience!

Our hotels were all wonderful and unique in their styles and architecture. João picked excellent places to stay and recommended wonderful restaurants close by. Every detail was anticipated and planned for by João.

We rented a car for 3 days and both the pick up and return was smooth and had wonderful service. The vehicle was so much better than anything we expected to find as a rental! Thanks to Marta who was especially wonderful! Everyone assured us that driving in Portugal was easy and we found it to be true. Of course we did not challenge rush hour in Lisbon!

We hope that we did not miss thanking anyone for their excellent services for indeed everyone did an excellent job! The people of Portugal were kind, courteous and we highly recommend having João and the whole team set up your vacation experience! Thank you!

We had 3 nights in Lisbon, 3 in Porto, 2 in Evora and 1 in Cascais. We travelled to Sintra and toured the Pena Palace and Park, Obidos, and their walled medieval town, Nazare, Porto with a walking tour and a tour of Sandeman Winery, Douro Valley and Quinta da Pacheca (both restaurant and winery), Coimbra, Fatima, Evora (walking tour).

Hotel Reviews
Vila Galé Cascais

Beautiful hotel and wonderfully located! We were close to a shopping area and had a lovely walk along the water. We had a spectacular balcony view from our room on the 6th floor. The restaurant was excellent and the staff very friendly and helpful. Definitely a great place to stay.

Authenticity & Character
The view of the water and the close proximity to a nice walking area and shopping was a bonus!! Wish we could have stayed longer.
Cleanliness & Comfort
The hotel was very clean. The bed and pillows were a bit too firm for our preference.
Évora Olive Hotel

Beautiful hotel with an amazing amount of marble. Great underground parking. Staff were very helpful with excellent suggestions for places to visit and to eat. We had great service in the bar/snack area one evening when we decided to stay in for something light. The buffet breakfast was excellent.

Authenticity & Character
Marble everywhere!
This hotel was very close to a park and the downtown historic area. We took a guided walking tour starting from our hotel and saw so much!
Everyone was pleasant, knowledgeable and helpful!
Cleanliness & Comfort
NH Hotel Porto Jardim
Authenticity & Character
Very close to walking areas for shopping, restaurants and to a winery.
Cleanliness & Comfort
Clean and very comfortable bed and pillows.
Hotel Britania Art Deco

What a lovely place to stay! Close to shopping and historical areas. A great place to stay and go on a walking tour.

Authenticity & Character
Beautiful room to stay in. Breakfast and tea room are small and cozy with some shelves for a library.
Very close to shopping and wonderful walking areas.
Staff were friendly and courteous. Afternoon tea and buffet breakfast were both excellent!
Cleanliness & Comfort
Very clean room. Bed and pillows were comfortable. Great place to stay!
Local specialist: João Branco
João Branco
Local specialist in Lisbon | Replied on Apr 16, 2024

Hello Sheila,
How are you?
Wonderful to hear from you! Our team is super happy with your review and feedback. I will make sure to share with everyone involved.
Hope we have the chance to meet again.
All the best,
Your friend in Portugal - João