Marcela was outstanding with the planning and...
Chile | Mar 4 - Mar 17, 2026

R
Ruben C.
Miami, FL | Reviewed on Mar 23, 2026

Marcela was outstanding with the planning and organizing the entire trip. No one could ever do better than her and she was also invaluable in helping to solve a couple of issues that came up during the trip, totally unrelated to the planning and booking. She was also very kind in organizing a Happy Birthday cake for me at the Simple Patagonia hotel. Was very much appreciated. All the hotels she picked were excellent and all the hotel personnel were very kind and helpful.

The arranged excursions were very good and the guides were generally very good, especially Dani and Felipe in the Atacama region and Nico in Patagonia and Jose Ike in Easter Island. On a couple of instances the guides took off ahead of the group and some of us were left behind and were not able to hear some of the information. When dealing with older folks the guides need to be aware that some folks don’t walk as fast as other younger folks.

All in all a great experience and worth a recommendation for anyone that wants to use kimkim to tour Chile.

Hotel Reviews
Hotel Cumbres San Pedro
San Pedro de Atacama

Great staff. Very helpful and pleasant. Nice rooms and good restaurant.

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Hotel Ilaia
Punta Arenas

Staff was wonderful. Very accommodating. Even gave me a birthday cupcake and sang happy birthday to me. Very nice folks.

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Hotel Eco Boutique Bidasoa
Santiago
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Hotel Simple Patagonia
Puerto Natales

Extremely nice staff.

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Pampa Lodge Quincho y Caballos
Torres Del Paine
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Tahai Loft
Hanga Roa
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Local specialist: Marcela Huidobro
Marcela
Marcela Huidobro
Local specialist in Puerto Varas | Replied on Mar 23, 2026

Hola Ruben,

Thank you so much for taking the time to complete the survey and for your very kind words. It means a lot to know you had such a great experience 😊

If you’re open to sharing a bit more, I’d love to know in which specific activities you felt the guides could have been more patient with the group. This helps us improve and ensure a better experience for all travelers.

Thanks again for everything, and I hope to stay in touch!

Un abrazo,
Marcela